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January 2024 by Dean Jameson Sr
All the prices I've seen at this PetSmart are higher than the ones at the nearby Petco. On top of that and more important, is the fact that the folks that work at Petco are so much more friendlier than the people at this location of petsmart. I was very disappointed. Not sure if I'll ever get back to this location. I think for now I'll just keep ordering my dog food online.
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January 2024 by Caralyn Scott
The store was a little underwhelming for the size of the location. I was expecting there to be more items for cats. I was there using a $5 off coupon and they didn't have much of anything. Pretty bummed about that. I'm used to going to the one in East Liberty. Which is very small. I'm sure they have whatever people need if they're still open.
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January 2024 by Glenn Angus
Clean. Stocked, and cashier very pleasant
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January 2024 by Paisley Law
I placed an order for curbside and of course because of the holidays it ended up going to the wrong store. Luckily I live between the cranberry and Ross location so it wasn't far out of my way in the wrong direction. I called the store to ask if it would be possible to pick up my 3 dog toy ropes in 15 minutes explaining what had happened. The girl was told me that there was no way it could be done as they were extremely busy. (It was said with a major attitude) I asked if it would be ok if I could just come it and get the 3 things that I paid for myself. She said yes but I would have to go thru the line and show them that I paid for it. So I drive over to the store go in and get the 3 items that I had purchased online pretty quickly as they were all hanging next to each other. I went through the check out like I was told and when I explained everything to the gentleman he went behind his register. What do you know he turned around with my order all packed up and ready to go. When I asked him why I couldn't use the sale on the website that they were advertising as buy 3 toys get 2 free he didn't seem to know why but was willing to return my order and re ring it up so I could get 2 more toys. As busy as they were I really appreciated how kind and patience the gentleman was after how rude the young women was on the phone. I just wish she would have told me to come inside and ask for it first to see if it was ready and that would have saved everyone a lot of time.
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December 2023 by Nana Smith
Our money is good enough here but our color isn’t
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September 2023 by Jason Jaskey
One of the few places around that have the cat treats my feline buddy goes nuts over and craves!
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September 2023 by Sherri Williams
The sales associates—2 on the floor (males)—and the person at the register were welcoming and asked if they could help. The cashier was delightful and supportive of my acquiring a new puppy as well as helping me checkout! So appreciated!
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September 2023 by Katty Tseng
Amazing staff and great return policy! Staff is always so welcoming. My go-to store for my three kitties :) this is the only place that carries my cat’s prescription dry food within 50 mile radius
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September 2023 by Janine Franc
Grooming at Petsmart is great. The prices are fair, the services customizable.Michon grooms my Havanese. She always does a perfect job on him. And she treats him.with affection and gentleness. She's an excellent groomer.
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September 2023 by Tiffany Iatesta
Our pibble Nyx loves shopping and meeting new friends!!
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July 2023 by Jennifer M Sandrock
Organized aisles with overhead signage unlike its competitor. Clean.
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July 2023 by Cheryl Brown
They did a nice job on my Boston terrier's nails.
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April 2023 by Pat Thomas
Good store, nice staff, get everything I need here including insulin for my dog along with his prescription food for diabetics. Glycobalance. It’s pricey but that’s not PetSmarts doing. I’ve checked everywhere and it’s priced the same. I get in on auto ship now along with insulin so it’s easy. We also have cats and Bearded Dragon so it’s a one stop deal here. Very nice store
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February 2023 by Lisa Budz
I love this place! Some things can be a little pricey but I always get amazing service and just the look on my dog's face when she realizes we're going to, "the toy store!" is priceless ?
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February 2023 by Andrea Miller
Great staff. Always well stocked with sales. Staff is pleasant and good with pets when brought in the store.