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February 2024 by Haley Colaizzi
Great pretzels and super helpful and friendly staff!
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January 2024 by scott duncan
This place has great variety of pretzels that are delicious! Very friendly workers , clean atmosphere and the owner gives back to the community! Highly recommendedParking: Easy accessKid-friendliness: Kid friendly
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January 2024 by Lauren W.
Always ready when I pick up my orders. I usually get the pretzel rivet trays, but the full size pretzels also slap. Casual. Exactly what you'd expect. Price is cheap. Why get any other pretzels??
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December 2023 by Tim Herschaft
Great placeConsistently deliciousCleanFriendlyFast Fast Fast.It's not a restaurant, it's about the pretzels.I love ❤️ pretzels
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August 2023 by paul trautman
Great service made it fresh as I waited 10 minutes delicious
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August 2023 by Mike M
The young lady that helped us had all of ours made in just 5 mins and that included that she was working by herself and in a walking boot. Incredible customer service and amazing pretzels. Still warm when we got back into Ohio. Awesome
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July 2023 by Adam K.
Was in the area, and my wife used to live in Philly (and may or may not have lived off of pretzels and soup), so she insisted we go in.The place is takeout, with a variety of pretzel options. For relatively cheap, you can get Philly-style pretzels a la carte. They also sell nuggets (both salted and cinnamon sugar), dips, and hotdog pretzels. A woman was walking out with a giant party tray of pretzels, so that's an option for your next get-together. The service was fast and friendly.Like I said, I don't have a major nostalgia connection to Philly-style pretzels, so to me, they were just okay. But if you want to go big on pretzels for a good price, this place is a good option.
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April 2023 by Krys Y.
No fuss. No muss. Just good pretzels. I don't know what it is about the east coast, but y'all (or should I say yinz guys) do pretzels and bagels better than anyone else.Made a super quick pass in the drive thru to get some crunchy on the outside and soft on the inside goodness with a side of nacho cheese. The guys working this little spot were super friendly and quick to serve, but they forgot my drink. That's okay. They were friendly enough for me to overlook that slight. This spot didn't have seating, so we ate in the car. No regrets.
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March 2023 by Joe Chiarello
Great pretzels with GREAT customer service!!
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March 2023 by Katrina B.
Great pretzels I really enjoy them every time. Customer service is great! Staff is friendly.
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March 2023 by Karen P.
Stopped by to pick up a last minute party tray. Staff was very accommodating with my order. Great product.
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February 2023 by R. M. Q.
Good pretzels and even better service!
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December 2022 by Renee J T.
Fresh hot pretzels what could be better? well these are mighty good classic style big tasty soft pretzels 5 for 5 its a good deal Their big pretzel nuggets are coated in cinnamon and sugar they have dips for sale too cheesy, chocolate, mustards and butter cream they will also make pretzel letters for you if you order in advancethink Happy Birthday graduation etcThere is a fridge case of Turners drinks including their chocolate milks a nice pairing with a hot pretzelI saw big platters of pretzels being picked up (it was New Years eve) nice friendly service great place to grab a hearty snack
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December 2022 by Gabrielle Sikora
Very thankful. I’m a school teacher and needed to provide 200 students with a snack for an assembly. I had a small budget and when they found out what my budget was and where I worked, they generously donated the rest of the pretzels that I couldn’t afford. Wonderful management & team! Thank you!!
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December 2022 by Rachel T.
I had a great experience with Philly Pretzel Factory! I was hosting an event next door at Necromancer Brewing and knew I wanted to provide some light snacks that would pair well with beer. These soft pretzels were perfect! I tried to place the order online, but for some reason it would not accept my order. I called and did it over the phone and it was super easy. 100 soft pretzels is only $68?! What a deal. I called when I was on my way to pick them up and the employee notified me that they would be coming out of the oven in about 10 minutes. They were hot and ready right on time. The employees were super friendly and the pretzels were great! I added honey mustard and cheese, but should have remembered to ask for spoons for the cheese sauce. The pretzels were soft and smelled/tasted fresh! The employees were so friendly when I picked up the order and even helped me out to the car with them. I would absolutely recommend these pretzels and this location especially.
