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December 2023 by Larry M.
Great fresh food at reasonable price. Employees are really friendly and helpful on making your selections. Fun place to create your favorite Italian lunch and eat
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December 2023 by Meg F.
This place feels like it SHOULD be really good, but it's just not. Have tried a few times and it never really delivers. The marinara pasta is nasty- bland sauce, very little cheese, zero flavor. The wraps aren't bad tho, and I might get again except that last time I ordered, the wrap was almost exactly half the size of what is shown, and what it has been previously. It was wrapped like a burrito, but not cut in half, like it's shown... bc it literally wasn't large enough to cut in half lol We ordered to-go so by the time I realized it, we couldn't head back. So maybe that was a mistake? Or maybe they just changed protocol? Their in-store menu is also confusing, as the sides are not listed on the large overhead sign with the main items, so by the time you see them you've already ordered and are at the register. I would have ordered differently had they been displayed like a normal restaurant. So yes, that was really annoying. Also, when I tried to tip, the woman at the register said that they were not allowed to accept tips, which is a bummer and stupid. Why not let your employees earn a couple extra bucks from appreciative customers? All in all, this place is annoying and disappointing, and I will not be returning.
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December 2023 by Maria N.
I like this place a lot. Good, easy healthy options which I feel is rare nowadays. Love their salads, bowls, and piadas. It's so good! The prices are pretty reasonable for healthy ingredients.
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December 2023 by Nick C.
This place is awesome but the dining room is freezing! We would go more often but it's so uncomfortable to eat being so cold!
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November 2023 by Sidney Coury
0We ordered the diavolo pasta with grass fed meatballs and the chefs favorite piada with steak, and garlic dough. The penne in the pasta was so old, that it was hard and chewy in some spots- forget about it being warm. the grass fed meatballs were hard as a rock, obviously old. There was not nearly enough sauce either.The chefs favorite piada was underwhelming and cold, however the steak was fine!Our garlic dough was missing garlic and was essentially just cheesy dough with a very thin butter coating around the edge.0The real reason for this review is because this is the second time i’ve come here and been greeted by miserable staff. Every one of them (there were 5 of them by 9PM) had an horrible attitude towards each other and us. whoever is responsible for budgeting and payroll, your employees need a raise because they’re miserable. I’d consider investing in quality training for staff to ensure the safety and a good experience for your customers.Overall, I don’t think the experience is a deal breaker but i am hesitant to come here again in the future because of these reasons. If nothing else, it’s unsafe to serve customers old food that clearly hasn’t been temp controlled, where food borne illnesses thrive .
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November 2023 by Steelcityswagg Pittsburgh
The night crew was amazing very patient with me ordering my order and made my order every way that I liked it. Appreciate the customers service?? 10/10 night crew I gotcha. I appreciate ya today.
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November 2023 by C.J. L.
The food is so good! Every time I walk into the restaurant the staff is extremely nice and the smell is hypnotic. I was out of town for 2 months this summer, and the cook named Brandi automatically called my named and said she missed seeing my face since I'm a regular there. She always makes my food perfectly and I can tell that there's TLC put into creating the orders. I suggest everyone go to PIADA!
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November 2023 by Talia Campbell
I cannot speak highly enough of Angel from the South Park location. She went ABOVE AND BEYOND when she saw my order come through Uber eats but knew the location was out of certain items for the night. She called my phone based on the order app and completely customized the adjustments to make sure we were happy with our received items. SHE. DESERVES. A. RAISE. simply for how professionally AND kindly she handled our order. Thank you Angel!!!! We literally love you!
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November 2023 by Guitar Zack Wiesinger
Valicia and Barry were very friendly, patient and accommodating at today's visit. They were more than happy to help with a custom order due to dietary restrictions. I was taken aback that Valicia remembered a very specific order instruction from our last visit a few weeks ago. Both had very positive attitudes and made me feel important and welcome. I can tell they are both happy to be working at this establishment. It's refreshing to see. I tried to tip, but they politely informed me they weren't able to accept it. Therefore, I suggest that rule changes! Delicious meal every visit! Looking forward to the next.
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November 2023 by Maurcus Strong
I've been to a lot of Piada's in the area and this one is not top 3 in my opinion. the staff is friendly however a bit inattentive, the bathrooms need more than just a cleaning, and overall compared to the other ones, the flavor in the food is just.... different. it's not bad though however I would definitely recommend Robinson or East Liberty for Piada
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October 2023 by Tyler Sacco
I came here two evenings in a row after my first time trying piada’s and absolutely loved everything that I got! The staff is super friendly, and do a killer job preparing your food. It’s similar to chipotle the way it’s done, but so much more satisfying. I highly recommend the avocado chop salad, and the BLT piada w salmon! Absolutely delicious. I plan to go back and try the entire menu ???Dietary restrictions: Everything is clearly label vegan, vegetarian, and containing gluten.
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September 2023 by Castriota “cuchina safe”
Great place for a quick meal , yummy salads and dressings . Oversized wraps are delicious .
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August 2023 by Alex Cheatle
I didn’t expect it to be that good.Was super quick; you had the option to dine in or take out. No one served you so no tip. Friendly, clean, and professional staff. - the food was very good! Recommend the basil pesto sauce.
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August 2023 by Emily Hummel
Don't miss out on this place. The food is always phenomenal. Leaves you feeling good not like you just ate junk. Always fresh and delicious. Service has always been great too.
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July 2023 by Michael Goldtrap
Piada is one of my favorite counter service restaurants. The ingredients are always fresh and flavorful. I went last Sunday night to pick up dinner and the night staff couldn’t have been more friendly and professional. The supervisor Cameron and crew made sure my meal was prepared specifically to my request and the chicken was delicious and free of gristle. I commend Cameron and the night crew for excellent service and will be going back soon!
