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July 2024 by Jay Ell
I wish I could give this place 0 stars. They were a liason for a package and while repacking, ran a razor blade across it.
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July 2024 by beardless yeti
I received an email stating that my package was delivered yesterday at around 12:00pm but when I went to check my front door and mailbox it was NOT there. Where’s my package? Please return the item back to me in a timely manner.
Thank you,
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July 2024 by Paul Chambers (Paul Chambers)
I wish I could rate ZERO STARS. HORRIBLE CUSTOMER SERVICE. I pre-paid $100 for postage through Sendpro, and then your entire site went down. It is impossible to get in touch with a live voice to see what is going on. It has been three days, and no one has returned a call or email. My money is tied up and I cant send anything nor access my funds. PATHETIC!!!!!!!!!
USE A DIFFERENT SERVICE!!!!!
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July 2024 by Jacob Kemerer
Delivery date keeps getting pushed back. It's been in New Jersey pushing a month now
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March 2024 by Gromski 412
Pitney Bowes needs to go. The whole company is worthless. I don't know how they still exist. EVERY SINGLE PACKAGE that is handled by them is late by over a week or never gets picked up from customs. Every. Single. One.
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December 2023 by Karin Edwards
Maybe companies should NOT use Pitney Bowes!!!! Horrible communication and NO CUSTOMER SERVICE! This is 2023, not the stone ages
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December 2023 by raz felix
Items will be scanned as "delivered" days before they arrive, this is done by managers to make their stats look better
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October 2023 by em
shut this place down
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September 2023 by justin ferguson
Placed an order in mid August, last update was August 24 saying my shipment shipped, but no further updates. Still nothing by end of September. Worst shipping company ever.
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November 2022 by CJ
Only time I have problems with shipping….it’s pitney Bowes. Worst company ever. Shut down immediately.
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April 2022 by Eric Reith
Item I ordered has been stuck less than 6 hours from where I live for about 4 days at this point. Can't believe someone is worse than USPS, but here we are....
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April 2022 by Some guy
Package got here within 4 days of being handed off to Pitney Bowes. No issues.
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March 2022 by BigTyre Betty
Scam. Bank account charged a ton of money from this company. Call to dispute charges they say there’s nothing they can do. Sat on the phone for 2 hours. Transferred multiple times. DO NOT AND I MEAN DO NOT do anything involving this company.
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November 2021 by Bridgette Turner
I wish I could give zero stars. I’ve had multiple shipments come up missing when they are sent to this company. I had to have one order resent and they used them again!! Guess what? Didn’t get it either.
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October 2021 by Connie Lingues
I live in western Pa. I ordered a pair of shoes at the beginning of the month from adidas.com. The shoes departed New Jersey on the 11th. They were sent to Indiana and have been stuck there ever since. I find it kinda strange that they went past Pennsylvania on the way to Indiana. The truck probably drove past my house in order to get there. If I would have known this, I would have waved, cuz I'm not going to be seeing them in time for Christmas. They were suppose to be a gift. I guess I'll print out the tracking info and wrap it instead. Thanks Pitney Bowes!
Edit
It is now the 28th of December. Pitney Bowes claims that the package has been in my hometown's usps facility since the 22nd. I called usps, and the package has never been in their system. Adidas.com is barely helpful, I have to wait three more days for them to investigate what happened to my package. I'm so mad I can't even see straight. We are living in a time when just about every retail chain has closed down. We are now dependent on ordering shoes and clothing online. I can't believe that a big brand company like Adidas chooses a trash company to do business with!!
