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January 2023 by Janice Giese
Great food what can I say . We need more pizza hut's over in the rocks McKnight Rd.
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October 2022 by Brett Steel
Doesn't exist
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July 2018 by ma ko
Extremely good service, they're always nice. Being the only pizzahut location really accessible to my current location I can't say I've ever had bad service. Every time I go in its a pleasure to deal with the employees and honestly, despite being a "Pizza Hut Express" The service here is better than when there was actually a fully Pizzahut, the only thing that really bums me out about this place is that you can't place orders for pickup, but that's not too bad as as long as you're in the store and pay for it and are willing to wait the 10 minutes, if they're not busy at least for me, they'll go out of their way to cook an order if it's not in the heating rack already. 5/5 Stars, always gets my service, I just wish it was a full pizzahut over an express.
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December 2017 by pawan chhetri
Chickenpizza with range and chicken wings with hot soused
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July 2016 by Steph M.
Ordered a couple pizzas and a bottle of water for delivery from the McKnight Rd Pizza Hut. My husband paid in cash and when he came inside I saw that we didn't get the bottle of water and the pizza didn't have all the ingredients on it that we asked for. When I called to have it fixed, some Pizza Hut operator told me that he couldn't get the McKnight store to pick up the phone and that more often then not they stop answering after 9PM because they don't want any more orders because the store closes at 10PM. That's fine except I wasn't placing a new order I was just trying to get the order that I already paid for! He told me I should try to call back the next day. Seriously? Ridiculous.
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June 2016 by Rachel S.
Just recently ordered food there with a friend last night at 8:30 pm, they said 150 minute wait well it got to be 9:45 before we called back, got hung up on 3 times then tried to call back and by that time the phone line was closed. Well come to find out at 12:15am the delivery guy was picking on the door and the slip said 9:30 delivery! WTF?! I felt bad because the delivery person scared her kids and she didn't oboe who it was and was about to call the cops. Terrible service with new one called us to inform us. We had to scramble last minute at 10:30pm at night for food. Not cool!
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June 2016 by Julie W.
pizza is trash ! bell peper and onion cut like for animals! pizza was stock in to the box no deli paper ! it was my first and last time i order ! very dissapointed with costumer service ! never order again !
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March 2016 by Andrew B.
This Pizza Hut is nothing but disappointment. I believe it's the people that work there that really brings down the quality. My family and I will order pizza around the same time and day every time. Every time we would get pizza that is not made correctly. There is not a time when the toppings were on there that we ordered. We have gave many chances to them, but we have came to the conclusion that fast food chains plane out are a let down, and Pizza Hut on McKnight is not an exception.
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January 2016 by Bev B.
It's disappointing to me that the chain that I have such fond memories of is still continues not to please its customers. I called the Pizza Hut on McKnight Road to place a carryout order on at 6pm. It sounded like the call went to a call center; the lady on the other end graciously took my order, repeated it, and said that it would be available for pickup at stated restaurant at 6:19pm. Perfect - I get to the Pizza Hut at 6:20 and when I approached the counter to pick up my pizza, I was told that the order "just popped up on my screen and it would be another 20-25 minutes." I quietly said to myself - What do you mean just popping up on your screen - I called over 20 min ago to put the order in?!? If you don't get it together, there are other pizza places that people will go to...but don't worry, I won't be back!
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July 2015 by Ashley L.
We waited 30 minutes for someone to serve us. Then the waiter had a major hard on. Then I waited another 30 minutes for my pizza, but the pizza was pretty bomb though. then I had to go get my own box from the other people working. Then the pizza box didn't even work right and we had to tie it with a straw. Also children running around screaming. #JesusCrust
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December 2014 by Christopher W.
We went to this Pizza Hut for lunch while shopping in Ross Park. My daughter had a free pizza coupon from a reading program. I was disappointed in this one. On the plus side our server was very nice and helpful, and the pizza was decent. It's basic chain-style pizza, so nothing too exciting but PH Pan pizza is not bad. It's at least a little different. They have a new menu which seems pretty good with a lot of new options, including "drizzles" for the crust. My issues is that the hand-tossed crust now automatically comes wth garlic drizzle which I didn't see mentioned. It would've been nice if that was mentioned before I ordered it (especially since it is a "new feature"). The drizzle was not that good. The place was nearly empty but they managed to mess up our order and the order of a table next to us (we ordered at roughly the same time). Apparently they were "slammed" with orders at the same time but based on how many people were there The actual restaurant is in bad shape. It looks like the interior hasn't been refreshed since it opened years ago. And it is just not particularly clean. The bathroom was disgusting with flies all over it. Even the brand new menus were sticky with sauce already. Clearly they don't value cleanliness at this location. It makes me wonder what the kitchen looks like. On second thought maybe I shouldn't think about that. While I may be back to a Pizza Hut, it certainly won't be to this one. It needs a lot of help.
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March 2014 by Jennifer S.
GOOD: Like any other Pizza Hut, the pan pizza and breadsticks are yummy. I can't say anything about dining at this location, but I've ordered delivery from them many times because they are located only about 5 minutes from my place. BAD: I don't recommend ordering delivery from them unless you're not feeling super concerned with the waiting time. Their estimated delivery time online is always way off every time I order. Last time my food came over an hour later than the time they said it would. This Pizza Hut location seems to have an issue with having enough drivers available because they consistently run behind schedule. Customer service isn't great in general either... they rarely give you a phone call to let you know if your order has been delayed and when you do call them concerned, they don't seem to know where their driver is and just say it should be there soon.
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February 2014 by Dave L.
The food was good but the restaurant was so dirty it was disgusting. There was dried pop on the window frame and wall. All of the seats were also ripped. Don't mention the bathroom.
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June 2012 by LaMar W.
The pan crust here is the BEST. I always get a half meat lovers / half cheese lovers with extra sauce. Fantastic.
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March 2011 by Mac M.
While this is just a run of the mill Pizza Hut, it's one of the very few that offers the Pizza Buffet for lunch. All you can eat for a very reasonable price. If you're looking for a filling lunch, you really can't beat this place. Clean, close Ross Park Mall.