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February 2024 by Katie Western
The teller put my rent cash deposit into someone else’s account instead of mine! Watch what the employees are doing, because apparently they aren’t.
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February 2024 by Denise Walker
I went on Saturday 17th of February to withdrawal cash from the inside ATM and it didn't dispense any cash. The new machines are not working.
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February 2024 by Sarah
Yeah why is the 24/7 atm door closed at night when the sign literally says open 24/7 atm access. The drive through atms never work either. What a joke.
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August 2023 by Ray Miller
The people here are very wonderful and very pleasant. I love going here to say hello to everyone. They are very friendly and receptive, not to mention that they are very helpful. They are totally awesome and wonderful.
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August 2023 by Courtney Costello
this is the worst branch by far ever. your wait is so long it’s insane. i just came on a saturday and instead of coming to the door to tell me he was closed he held his finger up as if that doesn’t mean one moment. so after waiting ten minutes maybe longer they all come gallivanting out and he proceeeds to inform me that he was saying 1 we close at one instead of wait one moment. fortunately, I’m a local business and this is where our corporation has their banking done or I would not be coming here but I have to.
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July 2023 by sukraj gajurel
One of the worst bank ever I went to withdraw 5000 but they didn't even had 3000
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May 2023 by Sheree Kelly
They never answer the phone and have no answering service!
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March 2023 by MockingjayYT
They closed the caste village bank where I always used that atm. Rarely had a problem. These drive thru ATM's here though are a nightmare. Twice now there was no money in the machines. I noticed other drivers with this problem too next to me. And the default menu is in Spanish. Come on PNC, you can do better.
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March 2023 by justin carnegie
I tried using the video banker and was having trouble had a very quick question I knew could easily be answered but it was literally 6:01, doors lock at six. I understand that. But two woman saw me there and didn't even acknowledge my presence. Looked at me and turned. No sorry we're closed, no can we set up an appointment. No one coming over to see if I was ok. Maybe I was robbed or my car broke down. Nothing totally ignored. After a few minutes of being ignored I knocked on glass they sent the male employee over I asked him a question he answered me. It took fifteen seconds and he answered my question. Will never go back and may switch Banks.
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February 2023 by Susan Spisak
I went twice …. 2/05/23 and again on 2/06/23 to the new PNC …ATM machines on Saw Mill Run Blvd in Brentwood. I was very disappointed in the service I received attempting to use the machines. The ATMs would not withdrawal money. A driver beside me was trying to report the situation over the talk button … I tried to use my talk button to no avail. I ended up having to use another ATM and was charged an extra fee. Unacceptable PNC !!!
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February 2023 by Susan Beyer
I have some health issues and the people there were very helpful and considerate. I really appreciated their help and support.
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October 2022 by laxmi khadka
Worse bank. I make appointments early in morning and they reschedule other time. Again I waited 1 hour and half. They about to close the bank but still didn’t call
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September 2022 by Matthew Grindle
I understand that this bank is small with very little tellers. I will never understand why they allow one teller to be behind the desk and one to be greeting at the front. Numerous times I have stood in line waiting because they only have one teller behind the desk even though there are two tellers in the building. I have stood in line for 20-30 minutes because of this inconvenience. They need to rethink this because it’s an inconvenience.
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August 2022 by Victor Dembinski
Ann is the most helpful banking employee I've ever encountered. She's one of a kind and treats me with the utmost respect. She makes banking @ PNC fun!
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July 2022 by Catch Phrase
This bank will not let you deposit coins. What is a bank that doesnt accept money?? Go anywhere else.
