Pottery Barn is a well-known retailer that offers a wide range of home furnishings and decor, including furniture, bedding, and accessories. They have a strong presence with an ecommerce site, catalogs, and stores worldwide. The staff can be knowledgeable and helpful, as one customer praised an associate for providing excellent, patient service, even without making a purchase. However, some customers have experienced a lack of assistance and poor treatment due to limited staffing and no commission structure. Overall, Pottery Barn provides a great selection of quality products for creating beautiful, comfortable homes.
Good selection. Well displayed. Quality goods. Poor service.
October 2022
My guess is that the lack of help is like everywhere else, low pay and part time. No commission. Terrible treatment. I can’t blame them.
February 2022
Great selection. No one greeted our asked if we needed help. 2 women were standing behind the desk. A lot of customer were in the store as well that also weren't greeted/assisted..
