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October 2023 by Robert Simmons
Worked with Dave at the Robinson location. Very knowledgeable and answered all of my questions. He made sure that I took a test ride before I left so that we could make any last minute adjustments. This store always does a great job.
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October 2023 by Rick Cramer
I was looking for old school bike pedal cages and couldn’t find them anywhere. This was a hard to find item but yet the friendly and knowledgeable staff was able to provide me with a sufficient alternative. I would highly recommend this store if you are looking for any services or products!
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September 2023 by Nicole Richardson
Wonderful staff. Super helpful. Got Chris at robinson store and he was just beyond absolutely amazing. He got me fitting into brooks line ghost and so much comfort. I cant wait to go back and buy another pair. Thank you for the amazing experience Chris. Highly recommend!
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September 2023 by Kris
Awesome shop to go to. The associates there help instantly. Got us all set up with new shoes and explained ever step it took to get us in the best shoes for us
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August 2023 by Fallon Nelson
I am a beginner runner so I don’t know much about what I’m doing, but the 2 young guys that helped me find shoes were so kind and helpful! It was an awesome experience to have personalized recommendations based off of the analysis that they did and to be able to run in each pair of shoes before making my selection. Their kindness and knowledge about running made the experience so great and I can’t wait to go back! ☺️
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August 2023 by David Ettiene
This is the second bike I’m getting for my daughter! I got other things also. A business most times is focused on making money but instead of selling you their best bike they sell you the best bike for you
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August 2023 by Jessie Green
Excellent customer service and knowledge when it came to our bike questions. They went over and above with explanations, demonstrations, and advice. They walked me thru my bike service review and installed a new bike rack on my Jeep. Plus great sales on shoes! New favorite store.
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August 2023 by Aim
Hey guys!! Thanks to Chuck and Anthony. Friendly and knowledgeable. I’ve been in the store many times kicking the tires and never felt like they were sick of seeing me. A couple rides in and I’m loving the levo ?
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July 2023 by Heather F.
I visited this location yesterday to learn about my running gait and what shoes are appropriate for me. Sam was immediately available to help me and did so thoroughly. He broke down all the information in a format I, being a novice to shoe selection, easily understood. He also taught me about knee protection and shoe insoles, should I decide to use either in the future (as I often have knee pain when I run). He was not pushy, knew his product well, and helped me gain lifelong knowledge of my specific running form and how to protect my body while enjoying this hobby.
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July 2023 by Dawn Corrie
The staff was young, they were so thorough! They were very knowledgeable, very pleasant… Quick! They really knew what they were doing… I can’t remember names, but I would go back in a heartbeat, and I would strongly recommend this to to my friends!
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June 2023 by Truthful R.
Stu Jones at Pro Bike + Run in the Strip District is great and helped me find the perfect shoes for walking. Thanks Stu!
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June 2023 by Garry Yocius
Have a call to the Robinson location. Nick helped me out and was awesome. Then when I got there in the afternoon the bike I had him put on hold for me was sitting and waiting for me. Great experience and awesome customer interaction. He was great and I love the new Specialized Rockhopper.
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June 2023 by Gene A.
I recently had to look for a new pair of running / walking shoe to replace the "end of life" pair I needed to replace. I ordered 3 pair of shoes from an online source that I had to return because of poor sizing and ill-fitting construction. A neighbor recommended Pro Bike+Run - Robinson. I worked with representative Sam Snodgrass. This guy really knows his product and process to make sure you are fitted properly. Your foot is first measured for proper sizing. Secondly, the pressure points and foot arch are determined and displayed and lastly your gait is videoed. Now it's time to try a number of shoes to see how these elements help to determine a proper fit. Myself, I settled on the New Balance Foam Fresh 1080's. These are not only comfortable for walking, but I was amazed at the relief I was getting for my lower back! Unbelievable! I also purchased a pair of "flip-flops". Next, my wife was so impressed she completed the same process and purchased a pair of shoes and "flip-flops" as well. We are extremely satisfied customers and will suggest anyone at least try the Pro Bike+Run process before they purchase a pair of shoes. Lastly, the pricing was very palpable. For the comfort, I believe $159.00 price tag is not too much to pay. "I will pay good money for my shoes and my bed because if I am not on my back, I'm on my feet"! (F Y I, Sam's days off are Saturday and Tuesday)
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June 2023 by John Parker
Chuck was great. Will definitely buy from him again. Highly recommended and knowledgeable.
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May 2023 by Brandon
Experience from sales to pick up was average. Luckily I did my research and I knew what I wanted and simply relied on the store for assembly. I was expecting some help and guidance once I picked it up but the pick up seemed rushed and non personal. Other comments say service is good so we’ll see. At this point I wouldn’t tell anyone to avoid the shop , BUT I also wouldn’t recommend.
