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March 2025 by Philip Spicuzza
My doctor never gets my blood test results. I have to call them and tell them what it was from my email from Quest. The girl in the Quest office always checks all of my information for me and the doctor. It is all correct, but they still NEVER get it. Why is this ????
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January 2025 by Rachel ferrari
Was sent away from my fasting appointment because she "thought" they couldn't do the test. Went to a different location and they did the appointment just fine. They also confirmed they changed that process years ago and that apparently she didn't review the emails. For any others sent away make sure they call someone before they send you away.
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November 2024 by Natalie Gerber
Was there for a simple blood draw and had an 8:40 AM appointment. Waited 40 minutes before I had to walk out because I couldn't wait any longer
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November 2024 by Adam Paar
Scheduled an appointment for the morning for a biometric screening, showed up 10 minutes early, called to go back 30+ minutes after my scheduled time. Many other people in the waiting room complaining about waiting past their scheduled times as well with some people just giving up and leaving.
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November 2024 by Nick Wroniak
The worst place ever they poke me over 8times on my last trip and this trip I was sitting there for over 3 hours and I ask when will it be my turn and the lady got really rude very disrespectful
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November 2024 by Sue
Plebotomist used large needle in forearm vein. Blew out that vein and I suffered for three weeks of pain from the after bruise! Went to my PCP to have it checked and he said they never should have used the big straight needle in that part of my arm. Should have used the tiny needles and/or avoid that part of my arm completely. 😔
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June 2024 by Laura Stokes
I appreciate Quest. The computer said I had wait time of 2 hours (for a walk in), but they called my name in 15 minutes. Would be better though if the computer's estimate matched real life.
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May 2024 by Peter DiNardo
I made a reservation online. I was received at the exact time. The clinician was very competent and personable.
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April 2024 by Sarah W
Darlene was a gem! She helped me stay distracted by talking with me while we took my blood. I was in and out within 15 minutes.
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March 2024 by Retail Emails
The worst Quest lab location! If you schedule an appointment be ready that their kiosk won’t find it. And you’ll gonna need to check in as walk in and wait for unlimited time. The staff is not responding much.
Just go to another place, will save you your time
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March 2024 by Julianna Zor
As someone who has a huge fear of needles, Jen in the back was absolutely amazing and reassuring. Quick, seen quickly for appointment, and painless. Highly recommend this location!
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February 2024 by Kaitlynn Farnham
10/10 experience, came in 8:30 am on a Tuesday, got right in. The phlebotomist was AMAZING, got me right in and out. I'm typically a hard poke and I get nauseous with needles, she talked with me the whole time, got me on the first poke.
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January 2024 by uttam sheladia
Easy to go place
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January 2024 by Erin F.
Zero if I could. I got to quest 5 min before close, not something I typically do but just got the lab script and it was important to get it done, the doors were open and as I signed the line phlebotomist came out and said we are closed. I pointed out it was 11:55 not 12pm and the doors were open and this was important to me. He didn't care and repeated we are closed. If you are closed prior to noon then lock your doors but I'm suspecting you can't don't this bc you were still open and just being lazy. As a healthcare worker myself I would never turn away a patient needing something, esp when technically still open. And as a lab oncology nurse I have dealt with quest professionally and they are notoriously known to be incompetent. Thanks for not caring.
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October 2023 by Don Fouts
The worst experience of my life. They never have the paperwork and are very rude about it. There is one lady there that seems to conveniently lose faxed orders. To make this worse we scheduled a week in advance and still needed to wait almost an hour to be seen after our scheduled appointment.My wife called customer service to file a complaint and she was brushed off. Quest is easily the worst in the business and they should be ashamed of the experience they provide to people that are already dealing with medical issues.Avoid this location if you value your time.
