-
June 2024 by Wild Bill
I want to thank all the employees at Ray Donch . Auto body who went over and beyond to make my car look new again on the outside.
Also on the inside. I know it was filthy when it went in the shop but like new when I picked it up. Also I want to thank them for working direct with my insurance company Erie Insurance they are the best to have for automobile insurance. I've been with Erie for over forty years and never had an issue.
-
June 2024 by Dave Finley
Have used Donch Auto Body before. They do outstanding body work to your car. Fair pricing, work well with Insurance companies and provide estimates in a timely manner. Far better than dealing with your dealership.
-
February 2024 by L W
I was in a hit and run accident and requested to have my car brought here for repairs and they did not disappoint! I was able to call for updates and met with friendly, informative information each time. My car was pristine when finished, and I was shown a photo portfolio of the progress of the work that was put into it upon pickup. They were also incredibly flexible with my pickup time. Shoutout to Ken for being my primary contact, and the team that got me back on the road! You guys rock!
-
February 2024 by Daniel Mani Ananth
Wonderful and amazing job done. I had left my suv for a repair and they completed the job well In advance, cleaned the car thoroughly and most importantly did not bother much with calls and texts. They helped me to pick my car on a weekend although they had limited service on a weekend. Truly appreciate the work and surely will recommend them to all!!! Great job. Very very professional!!!!
-
September 2023 by Jeffrey Forman
On the initial estimate the man wrote up the quote without even looking at the vehicle. The estimate was written up in my son's name even though he had nothing to do with this incident. The quoted time for intake of the vehicle was October 23rd. I contacted my Insurance to inform them that I wished to change auto body shops. The Insurance Co contacted Ray Donch body werks and was given several falsehoods. intake date suddenly became next week and they claimed to have contacted my son because they lacked my information, which was on every email I sent them. I am taking my business elsewhere as I feel their behavior is lackadaisical, shows inattention to detail and very little concern for the customer.
-
September 2023 by Marilyn Lankford
Nice people! Very helpful!
-
September 2023 by Terry Seabolt
Good experience. Thx!
-
September 2023 by Annastasia Martin
I used Ray Donch to fix a dent in my car, and they were wonderful! My car looked brand new when I got it back, I was so impressed. They also had amazing communication letting me know what was going on with everything and my car was finished in a very reasonable amount of time. This was my first time using them and I'm so glad I did!Service: Body & Trim
-
July 2023 by Michele C
I have been using Ray’s shop for 3 years. The techs at Donch’s always get my car in and out of the shop quickly. Quality work at a fair price. I highly recommend the shop!
-
July 2023 by Nick G
Greg was super helpful and couldn’t be happier with the service and advice I received from Ray Donch auto body. Thanks again! Would certainly recommendService: General repairs & maintenance
-
March 2023 by Meredith Olmstead
I will never do business with Ray Donch again. I needed a minor repair to my antenna, and a small dent and some paint chips on the top of my car. When they did the initial estimate they said it was a 3-day repair and it would cost $1100, but they said I had to wait 5 weeks to get my car in. Because it was such a good price I didn't shop around and I waited. Once they had my car they more than doubled the price to $2400 and then kept my car for almost two weeks without any clear explanation. When I complained to them at the end about the entire experience the guy in the office was very rude and not at all apologetic. Absolutely terrible customer service and really sketchy business practices. Feels terrible to be mislead and then have to write a big check anyway. Never again!
-
February 2023 by Meagan Loewy
I needed some body work on my Acura after hitting a deer. Ray Donch had great customer service - started and finished work when they said they would, communicated clearly before and during the work, worked with insurance and rental car, and even cleaned my car inside and out! Most importantly, the repair looks great! Good as new!Service: Auto body & trim replacement
-
February 2023 by Dale Cardone
I have none Ray a long time. His skills, and his employees have only gotten better with time!
-
October 2022 by Martin Wijkstrom
Ray Donch and team did a spectacular job on my Tesla Model S. My gorgeous wife was distracted and bumped into my rear driver side while parking her Range Rover Sport. Of course, not a scratch on it. Ray Donch had my car for 10 days - and then it looked better than before the incident. Spotless repair, and totally cleaned inside and out when I picked it up. Strong recommend. A couple of days delayed - but that was fine. The rental provided by State Farm worked just fine.
-
October 2022 by Julie
A curb ran into my car and from the moment I walked into the front office, everyone was kind and helpful. They never treated me like the dumb woman who hit a curb! The repairs took longer than expected (getting parts), but Ken kept me updated along the way. I highly recommend Ray Donch for any body work.
