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April 2024 by Dean Close
Safelite did a great job of replacing our windshield. I was a bit leary about all the accessories that goes thru the windshield but they performed all the right procedures to complete the installation.
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March 2024 by William Allan
Very helpful staff on time very professional they were a great help with my insurance company
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March 2024 by DarlingDita
Complete rip off. They gave me a quote with insurance of $1000 (apparently my deductible) without offering me a cash price. Took it elsewhere, got the replacement same day for $285. Watch out for shady billing at this place and call around. Trust me.
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March 2024 by November Rain
Fast and friendly but left a little to be desired in the cleanliness department. Both the facility and the glass that was installed in my vehicle.
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March 2024 by Robin Sloan
IT TOOK 4 APPOINTMENTS TO GET MY WINDSHIELD DONE CORRECTLY AND I HAD TO GO TO A DEALER 1 TIME TOO- WHY? BECAUSE THEY NEVER CONNECTED ANY WIRING SO THEY COULDNT CALIBRATE AND THE HEATING ELEMENTS DID NOT WORK. CONTACTED CORPORATE TWICE - NEVER HEARD BACK.
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December 2023 by Lenka Platt
Fast service and there is a beverage area with things like coffee and hot chocolate. Everyone was very friendly.
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November 2023 by Jack Mccue
Said car would be done between 2-3 hrs was done in 2 hrs , great .... lady at the front office very nice !! Overall 5/5 would recommend!
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October 2023 by Rebecka Himmelsbach
I wish I hadn't needed my window replaced, but they made it as easy and fast as possible. Check online for coupons; I found an $80 off. Free coffee, free Wi-Fi, nice little spot to wait. They told me up to 90 min, but I was in and out in about 30.
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October 2023 by Kyle Buck
I left my car here after my windshield was chipped by local construction debris. They said it would only take a half hour. I was waiting for 45 minutes before they told me the service was done, and when I got to the car they hadn't even done the service I was there for. They said they worked on a chip which had been sealed several months beforehand, and when I pointed out the chip that needed to be worked on, they tried to argue, saying that I was wrong and that I didn't go there for that. They were very belittling in how they spoke and it was extremely frustrating. They told me to just let them pull the car back in, but because they took so long the first time I was already late for work.They still ended up charging my insurance for the services they didn't perform.
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September 2023 by Katie Govoni
Melinda and Blaze were amazing. I have been trying to get my rear quarter panel fixed on my hero for two weeks while traveling and every time it came close the shop wouldn’t have the glass when I showed upMelinda verified they had it for my appointment and Blaze had my installation done in record time! My jeep is finally all better. No more plastic rattling in the breeze.
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September 2023 by david swartz
Just had my windshield for my Genesis replaced here the other day. Fantastic job! Knocked it out of the park. I only had to wait a few days to get my replacment. Plenty of commication and everyone is great to be around. I didn't have to wait that long for service either (maybe an hour and a half). I would definitely recommend Safelite. Thanks again!
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September 2023 by Ben and Jen J
You are instantly directed to the website to ask questions about the warranty. No one replied back I had to call in to try to make a new appointment to get someone on the phone. They want to charge me my $750 deductible to replace the windshield that they’re repair failed on when the cash price is only $350! ??♂️Why would they not look for the best available price for their customers? go to a local glass repair shop avoid this company.add on below in response to your generic auto populated response.This has to do with the unethical way of charging people for more than what they should pay! Did you even read my review? I understand the repair process is only hopes and dreams, but the way you're pricing my replacement window cash versus my out of pocket deductible is the issue here! You quoted me $350 when I looked it up as a cash price but wanted $750 originally when I was going to put it through my insurance!
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August 2023 by Crystal Monaghan
We had a great experience from start to finish. The staff was very friendly and helpful. They made a stressful situation easy.
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July 2023 by Rebecca O.
Quality work, friendly service. Nice place to wait while the work was being done. Besides the nice, clean waiting room, there was a picnic table in the shade outside.
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June 2023 by Dageneral Armstrong
The technician Davine was excellent! His customer service during the entire process really made me feel secure and happy I chose this company. He answered every question and was very informative. I expected the tech to just take my keys, replace the window, hand me my keys and leave, not Davine... He called about his arrival time. He spoke with me about my window, he listened to my concerns and informed me of things I didn't even know. Customer service like that goes along way if recommend this company strictly on his service. He gets an A+ from me.
