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January 2024 by Nik Rosenberry
Nicole and Zoe were very helpful and supportive. I appreciate their dedication to the customer experience. I will definitely return and spread the word. Thank you, you are appreciated.
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July 2023 by Marko DePasquale
If you aren't an uncommon size, then this place is great, but since I'm pretty tall and have big feet, I never get too lucky shopping here.
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July 2023 by Rachel clark peres assumpcao
I really didin t know that you sell false bags. For me it was a bad surprise. IM SHAME ON YOU .Saks from Pittsburg: the big false seller .Do not buy there!
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July 2023 by Ashlee Carter
Recently purchased a bag online. Going back and forth with customer service because it is not the bag that was in the picture and IT’S FAKE.
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June 2023 by JM K.
I called ahead because I had to drive far and they told me that I could make a return with my credit card alone. When I got there, they did not take the return. The associate did not tell me the extra rule that all tags need to be on the clothes. Although they cost me a half a day, they did not do anything to make up for the mistake or make an exception
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May 2023 by JW
I had previously been to two other stores before entering this one, so I already had a few shopping bags on hand. As I walked in, I noticed that the door sensors went off, which isn't unusual when you're shopping at a busy mall. However, an employee quickly rushed to the door I was coming through and started asking me about the sensors and looking inside my bag. She tried to play it off as a common occurrence, but I couldn't shake the feeling of discomfort as I walked through the store. The employees seemed to be following me around, and I felt like I was being watched the entire time. Eventually, I couldn't take it anymore and decided to leave. During this, another person walked in and had the same experience, but I didn't notice any of the employees giving them the same level of attention. Sadly, it seems like people of color may need to be cautious when shopping at this store.
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February 2023 by Donka Radoeva
I walk in store with an item I purchased online a week earlier with a tag attached and receipt. The online store sent me a wrong sunglasses, same brand, same style a different color. I drive from distance expecting to have an easy return. I was wrong! Two managers on duty, one from the store and other from online customer service can not help me for more than an hour with a return and a mistake someone else did. I requested the store manager to take care of that issue while I am in store and he didn’t. The manager online was difficult to understand and promised to send a return label. 30 minutes he tried to send a return label to the store manager and couldn’t . His explanation was, that he can only send an email to the client. 7 hours later I have not received any return label. If I do not receive a help from customer service I will be seeking help from a consumer protection agency or other assistance. I am sorry that all happened.
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February 2023 by Dennis Reese
I am so upset with this place I’ve been there didn’t realize till I got home the two major purchases they did not put in my bag I was certainly charge for them this was highly important that I had these for gifts I am so outraged and now they are close I will be going back there tomorrow and probably returning my items there was no care whatsoever I am so disappointed this will not happen again
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February 2023 by Kimberly Anne
People just stand around on their phones or if they are actually working they are cranky and don’t seem to want you messing up the racks. Others are very unfriendly. I do like some of the merchandise but I seldom don’t go anymore. They should be more selective in whom they hire.
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January 2023 by Jeremiah Giordani
Beware false advertising!In the men's shoes section, there were two giant signs above every single aisle. "25% off" and "Buy One Get One Free". There were absolutely NO exclusions listed on the signs. However, when I went to check out, turns out that none of the discounts applied to any of the shoes I was buying. They applied only to about 10% of all of the shoes in the section, despite the fact that the signs were listed above EVERY SINGLE shoe aisle and had NO exclusions listed. Really despicable that management thinks that these disgusting, blatant attempts to increase sales by lying to their customers are acceptable.
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January 2023 by Jon Isom
Great place to stop and get my wifey something nice when I travel through Pittsburgh.
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September 2022 by Bill Harker
Saks Off 5th has lots of mens dress clothes and also home decor. The store is well organized and clean with nice staff!
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July 2022 by K S.
I don't understand why they close early - people who can afford to shop here don't even have time to because they're closed. Also, stop selling clothes people can find in regular department stores. Otherwise, the staff is wonderful.
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July 2022 by Sandra Otu
This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get
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June 2022 by travis eiden
The mens section is sooooo cheeeesy and tacky.Who wears this stuff?Does anyone remember Chess King? Same vibe.Salespeople are very nice 10/10...but the clothes are 1/10.
