Sally Beauty is a store that provides helpful and kind service, with staff who are confident, enthusiastic, and amazing. Customers report that the workers are incredibly helpful and kind, taking time to explain how different products work and offering recommendations. They provide step-by-step guidance to fix problems and are quick to inform customers about product details, even correcting purchases on the spot to ensure they get the right items, such as the appropriate developer for hair dye. The staff assists in finding alternative products and coming up with different ideas when specific items are not available, creating a great and refreshing experience. Many customers recommend visiting, calling it the best Sally’s they have ever been to. However, there have been instances of poor communication, such as the store being closed during posted open hours, which leaves customers disappointed. It is advised that the website be updated accurately.
Website show store as open but the store was clearly closed today. There were two other customers who were leaving disappointed. This was 12 to 12:20pm. in the afternoon. Please update your website or at least put a sign on the door. I stopped on my lunch break, poor communication.
August 2022
Covid has made product inventory difficult. None the less I can usually find what I’m looking for
May 2022
This is the best Sally’s I’ve ever been to! The woman working, Angie, was incredibly helpful and kind. When I told her I didn’t know quite what product I needed, she was super nice and explained to me how the different products worked, what she recommended, etc. I totally recommend visiting here!