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February 2023 by Mackenzy Gerard
I used to like coming here until the last few times I was here I got terrible service. I’ve been told misinformation several times and my last visit today a woman with red hair thought I was walking out with a product! So I put it back and left. No to mention I shop here very frequently and was just looking at colors for my hair
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December 2022 by Joseph Calderone
the fuller-figured woman with red hair (I believe her nametag may have said Ivory/Ivy) repeatedly spoke to me with a condescending tone and gave unsolicited opinions rather than answering the hair related questions i asked her. Left the store feeling disappointed and insulted.
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March 2022 by Mary Rose F.
So, to start off I've never actually been able to get my hair color at this location as they're normally out of stock. But to be fair that's not their fault. However, today I looked up the store's hours and decided to go on my lunch break, and they were closed. Right on the door it says "11-6" every day in plain writing, but I wasted my whole lunch to go pull on a locked door without any explanation as to why they were closed in the middle of the day. Why does google, Facebook, even yelp all say it's open when it's not? When you work 70 hours a week you try to plan your schedule the best you can to get everything done in the limited spare time you have and I'm incredibly angry that I wasted my time.
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February 2022 by Milo B.
I always get great help when I'm at Sally's!!! This is my first time at Sally's in Robinson and the salespeople were absolutely wonderful and just nice!!! They really helped me with my purchase and even gave some great tips on my hair products. I really appreciate it.
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November 2021 by morgan trouten
Apparently you can close stores prior to the set time it’s supposed too. Thanks Sally’s. Great business strategy
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November 2021 by Valarie Castillo
Hi! I called by phone and spoke to the most kindest, generous, and polite woman named Avery.. I would visit there anytime because of her! 12 stars for business professionalism!
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July 2021 by Vern Mills
Family member of active duty service member. Drove 45 minutes to the Robinson Town Center location of Sally Beauty. Walked in, waited on the clerk to finish with another customer, explained what I needed…No pause, no thought process, the clerk quickly responded and said “we don’t carry it”. She continued on to say, “due to demographics (I am a black female) we don’t carry ALL products”. I asked if I could order it and have the item delivered to the store? The clerk responded and said “no, you can order it and have it delivered to YOUR home”. I said thanks and as I pivoted to my left what did I see? You guessed it, the product I came in for “Gabrielle Union Flawless Line”!When I commented about finding it, the response from the same clerk who initially addressed me with the “we don’t carry it” and who gave me a dissertation on “Sally’s inventory demographics” stuttered and said, I am sorry I’ve only worked here three weeks.No excuse!Because had you offered and actually researched the item in the store computer, I would not be the dissatisfied customer/consumer I am as of today, July 8, 2021.
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May 2021 by Dawn Page-Thurmond
Staff was polite, attentive and knowledgeable about products. Merchandise was a little scarce but their expecting a delivery tomorrow.
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June 2020 by mike peluso
it is not a cdc mandatory guideline to wear q mask.sheep.
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March 2020 by Virginia Teny
Best Sally's so far
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February 2020 by Tammy Calabrese
Only been to this location a few times, but the employees have been very helpful and knowledgeable when needing help to get items. Store is very clean and very easy to find items.
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April 2019 by Regis Matusic
Helpful and they have a large selection
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February 2019 by Anita De
Never have my color or what I need ☹ï¸â˜¹ï¸â˜¹ï¸â˜¹ï¸â˜¹ï¸
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December 2018 by Katlyn L
Very knowledgeable staff, very helpful. Get their Sally's card if you plan on shopping here often.
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July 2018 by Melissa Backus
Knowledgeable staff, clean store that is well stocked, and I can always find what I need! Love this Sally Beauty store!!
