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February 2024 by Delainey Robb
Jess was great! She is the employee with pink curly hair and she is fantastic and very friendly and helpful.
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January 2024 by Evan Fellman
reviewing negatively so i get dragged less often to here
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January 2024 by Raihan Z
Thank you Simona! You are the best! She was very nice and kind. She listened me and found everything for my face. She was kind to explain everything. Will recommend to everyone.?
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November 2023 by Destiny H.
If you don't look like the people who live in shadyside, try another location of you can. I wasn't even approached. Attempted to color match myself for about 40 minutes before I decided to go somewhere I can actually get some help.
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November 2023 by Nicole Crane
I have been in this Sephora many times. It’s a smaller store, so it doesn’t carry everything, but in a pinch I can come here and get some products if I can’t wait for delivery or make it out to the mall. Yesterday I went in not knowing what to get because my skin has been peeling like crazy since the weather change and my usual skincare routine wasn’t cutting it. Simona asked me all the right questions, spent 10 minutes taking me all over the skincare section recommending different products, obviously knew what she was talking about and was passionate about it. This morning my skin already feels softer and isn’t peeling. THANK YOU Simona that girl deserves a raise.
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November 2023 by Cody Bienkowski
Today I stopped in and was helped by Kaitlyn. She was very knowledgeable and helped me with color matching and finding the right products I was looking for! Such a helpful staff at this location!
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November 2023 by Mary O'Brien
Alyssa is absolutely amazing and helped me beyond measure as I tried to navigate a new makeup routine. She is super talented!
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November 2023 by Shannon Finley
I did my makeup for #blackgirldayoff and the MUA had me looking beautiful with a natural glow! She did a 30 minute session and I felt so pretty
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October 2023 by Dahlia DeKay
I stopped in after work to pickup an online order, and I met with Alyssa. The store was extremely busy, so no one had pulled my items yet, but Allyssa was extremely helpful and was able to put my order together quickly! Definitely happy I stopped by this location today!
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September 2023 by Katty Tseng
Staff was super nice but so many of the products I wanted were out of stock. I went to the store cuz I needed the items right away..
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August 2023 by Sara Gray
Jackie is the bees knees! Love this store. Only downside is the size!
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July 2023 by Karyzma Lovynely
Pretty sure this was the first time I have ever went to Sephora it was incredible the people here were amazing I loved the vibe and the beautiful people everyone was so kindAlso I realized I know nothing about nothing in the make up realmCurious yet only if it's not bad for my healthWas looking for hypoallergenic make upInstead I found mystically seductive Alluring perfumeThat I'm not allergic which In my book of allergies is definitely a win
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July 2023 by Marie Rochelle
Can't shop here without overly-aggressive associates confronting you every millisecond. Annoying! Store managers, Hailey and Shayna are rude and I've seen them yelling at employees and being condescending and snarky with them, while I was trying to shop. Store is also small and tight and can be cumbersome on busy weekends. Shop elsewhere for a better experience.
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May 2023 by Leslie Chapin
I'm not a big makeup girlie but I love fragrance. The staff here is so nice/friendly - not stuck up or too in your face like some places! I accidentally dropped something and the one girl, I think her name is Perry (long braids or locs?) Was very kind about it and she helped me find everything I needed. The only thing is I wish they had more niche/specific popular fragrances that you can find on their website, and more travel size perfumes, but it's a small store so I understand.
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May 2023 by Megan Shostek
Everyone is very helpful but the customer service is too aggressive for me personally. Saying "I'm good, thanks" doesn't work when you want to shop alone. I understand that it is a part of their training, but some people don't like to be bothered. Other than that, very nice store, good selection. Just don't come here if you're shy and prefer to shopquietly by yourself.
