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August 2023 by Ken Eber
My first Comtrol4 dealer decided to stop servicing the equipment they sold to me. I reached out to Simply Automated and received the service that was needed to get my system working smoothly.I am very pleased with Simply Automated and would recommend this company.
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August 2023 by Jessica Glover
Everyone at Sinply Automated is fantastic! They are very thorough, professional and efficient. We’ve had a great experience with them on every project.
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August 2023 by Matt Hicks
We were a customer of Simply Automated for years. They installed a number of products for us. It was a robust Control4 system as the central hub that controlled our 8 zone audio, Just-Add-Power video matrix, RF wireless blinds, control4 lighting, and the wifi network equipment as well.From the outset, we’ve had issues with the quality of our wifi network. Simply Automated always said that we lived in a “super busy” area as we were across the street from an apartment building and 750 ft from a hospital. This never rang true to me given that control4 is used extensively in dense areas like Manhattan.In December of 2022, simply automated came onsite to Re-analyze our network and suggest ways to improve the network. The wireless nodes they suggested were outrageously expensive.I was complaining about the cost to a friend that also has a control4 system but with a different dealer. He offered to bring his people out to get a 2nd opinion.I took him up on the offer. They analyzed the system and found a node entirely unplugged in the basement and the remaining nodes were partially incompatible with one another. The original wifi nodes were “wifi 5” but they added an additional node years later to “fix” the problem and added a “wave 2 wifi 5” node. The other dealer said this was causing significant performance issues because of compatibility issues.When I notified Control4 of the assessment, Tom claimed they “did not do an analysis” of my equipment and instead he essentially fired me as a client of Simply Automated. His defense was almost as offensive as him firing me as a client because I got a 2nd opinion. I had a known wifi issue, as his client, and it seems he just had his employees send me a high priced “fix” with doing no work to refresh themselves on the previous installation (with unplugged and mismatched equipment).Since that time, I’ve been working with a new dealer and they were immediately able to provide me with a far superior network to what I had previously for a fraction of the cost that was quoted by Simply Automated to “fix” our wifi.
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October 2022 by Sherry Bentley
Joe explained everything in detail.He was very patient and made recommendations as needed.What a difference between SA and Northern Audio who initially installed the system. Great experience.
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September 2022 by PAUL JONES
Joe is one great guy. Knows his stuff and just an all around good person. Great company to handle your technical issues with your systems
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July 2022 by Marg Bodnar
Joe did a great job installing my Clare doorbell and resolving some questions with the wiring in my new home!
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February 2022 by James Spangler
Tom was very professional and clearly explained everything thoroughly in the sales process. The install crew that came out did a quality job, cleaned up completely after finishing and explained how to use the new equipment in user friendly terms. They also were very professional and very nice like Tom is. I couldn’t be more pleased and very glad I chose to do business with them.
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February 2022 by Martha Clementson
Everyone who we’ve had contact with at Dimply Automated has been great to work with. Installations have been efficient and timely. Joe walked us through our security system making us feel ready to use it!
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November 2021 by Jill Perryman
All of the people we have worked with at Simply Automated have been wonderful. For this current appointment Scott took the reigns as soon as he saw that the usual go-to’s weren’t working and also followed up with us quickly after I connected with Comcast. Joe followed for the install of the Comcast box and systems updates as well as helped with any other questions/concerns we had. We are very happy with Simply Automated!
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November 2021 by Carol Brosnahan
Joe, my technician was friendly, efficient, well informed about your product line and patient with his answers to my many questions.Don’t lose this guy; pay him well!
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October 2021 by Elizabeth Masterson
Joe, the installation technician was friendly, knowledgeable, and professional. He made sure I knew, and was comfortable with, the alarm system before he left. His visit was the easiest, of a rather challenging, long distance move. Thank you, Joe!
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October 2021 by Tamara Comodor
Joe was very friendly, helpful...answered all of my many questions. Definitely recommend Simply Automated !
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July 2021 by Stephen Becker
Very professional and helpful. These folks know their business and are very good to work with.
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June 2021 by bsputt1
Simply Automated has been great to work with, from original Install through ongoing support. We’ve been very pleased with them.
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June 2021 by Amy Bozick
The installer was knowledgeable, professional, and personable. He took his time to explain the system, and made sure that I understood how to work it. I was impressed.
