Soma provides a welcoming and knowledgeable bra fitting experience. The employees are consistently described as kind, patient, and understanding. They offer great customer service and take time with customers, making the process comfortable even for first-time visitors or those in vulnerable situations. Staff are noted for being incredibly helpful and for knowing how to find the perfect fit. Customers are pleasantly surprised by the quality of the designs and materials. The service is so positive that it encourages purchases and builds loyalty, with many calling it their new favorite store or the best place they have been to. The overall experience is repeatedly called perfect, awesome, and amazing, with employees going above and beyond even when a sale is not possible. This creates a comforting and emotionally supportive environment that customers deeply appreciate.
Thank you for being kind to my children in I. It was my 1 year old son's first visit to the mall and as a mom that is nerve racking enough. We tried to say in quiet stores and Soma employees understood the assignment. My daughter and I purchased items just because they were kind to us ❤️🥳✨️
May 2024
Best place I've been to ! The 2 ladies that are both named Melissa is the best great customer service all around great service. They know what they're talking about when it comes to the perfect fit for you even got myself a great deal.
July 2023
Ask for Melissa, Melissa or Melissa!Excellent service, which is Refreshing in this day!
