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January 2024 by Charles Harris
The make baresta not only got my order wrong which I was fine with j didn’t complain I decided to politely say it’s okay don’t worry about it I gotta go to work. He instead took my coffee back that I was trying to get back, crushed the lid taking more than half of my whip cream that was there and through it way. And then slammed the coffee on the table. Didn’t put anymore on that he took off and was overly aggressive for no reason while raising his voice. I don’t know why he’s being this way, I didn’t get mad nor was I demanding the missing topping for my coffee. Probably won’t go back here afor a while
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November 2023 by Bryan Rampersad
Drink was GREAT!“They” with the green hair was extremely rude. Having a good attitude will help you perform good customer service.My first time at the mall, it was late and I assumed maybe they’re closing/closed, so I asked hey are you guys still opened?Response from “They” green hair… would I ask you what would you like to order if we were closed…The “person” is lucky…
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August 2023 by Alicia Harrison
Paul (I believe that was his name?! Red hair and Brittish accent) was an absolute delight!!! He honestly made my day and has a sincere gift for spreading joy and is just so interesting and entertaining! If he doesn't get a raise he should get a spotlight on a stage somewhere. Absolutely wonderful personality :). Thank you!!!
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July 2023 by Alyssa Mattheis
I have to give a huge shoutout to one of the gentleman there. I work in the mall and he absolutely made my day. I can’t believe I forgot his name, but he had bright ginger hair and told me he was British. He was hysterical and just made a wonderful experience for everyone. We talked music, and he just cracked me up in general. I’d been having a very rough week, so I can’t thank him enough for making my day a lot brighter.
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June 2023 by Vince Fresquez
Fast service. Knowledgeable, flexible, friendly counter staff.
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April 2023 by Aim Teresa Comperatore
This is the Starbucks in the Ross Park Mall. Nice little stations to stand at and enjoy your drink. Fast service. I'd like to see some places to sit, instead of standing only.
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March 2023 by Just me Here
Usually there is a friendly face serving up a coffee here, however there is one person lately who won’t say hello and seems very unfriendly and it’s happened on more than one occasion. So it’s not just a bad day. Always polite but anymore I think I’ll go to another SB because it’s coming annoying.
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March 2023 by Zachary A.
I guess this isn't a real Starbucks because they don't honor the Starbucks refill policy. I called their corporate office, they said they are supposed to. Hoping this greedy manager gets a call.
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November 2022 by Nia Way
Juno is a delight! Their efficiency is remarkable. Everyone delivers consistent, quick, and wonderful service.
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October 2022 by Christine Olson
Michelle and her staff are incredibly friendly and fast. I work in the mall and order here frequently using the app. My order is always accurate and served with a smile. No matter how busy they are, they always greet me and thank me. Much better than several other locations I've been to.
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August 2022 by Chris D
Staff was really nice but our caramel and white chocolate mocha frappe tasted like cheap protein powder.
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August 2022 by August I.
I would rate this 3 stars. This was your average Starbucks in your mall. Expect it to be very busy.
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August 2022 by Angell K.
Paul deserves a raise. What a delightful person. He made literally every single person smile while he was getting their orders. I literally would be sad if he no longer worked here.
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July 2022 by Mikayla A. K.
The ginger guy with the British accent deserves a raise. Came at a busy time and he was incredibly pleasant and fun to talk to. Definitely would com back again
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May 2022 by Asia K.
Drink was good but the barista had an attitude got smart with me because there was a straw on the counter and preceded to yell at me because I did not ask her if I could have a straw