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January 2024 by Michael L.
If I could rate Steel City a 6 out of 5, I would. I have bought from them in store and online. I have had 10+ transactions/interactions. The designs are awesome, fabrics are outstanding and very unique. However, the best has been the customer service. I have reached out on 4 different occasions with questions and they have responded within an hour or less everytime. I have asked for use of a coupon when I fogot to put it in at checkout and they re-ran the entire transaction again to include the discount. I asked for help with an out-of-stock item and they were able to give me an estimate on when it will be back in-stock. Simply put, the best customer service and support I have ever experienced from a retailer. High quality materials, unique designs and superior customer service. Buy with confidence, gift with even more.
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December 2023 by Aja J.
I love the idea behind the brand, but find the fit equally off for men, women, and kiddos. I appreciate the nature of a smaller business but still feel like the clothes are overpriced for what they are. Lastly, I've always had great service at the downtown location but not-so-great service at Ross Park Mall. Imho, head downtown for a visit if you're a brand devotee!
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November 2023 by Nelly B.
Cool items, great staff members. Love the unique take on Pittsburgh, black and gold, and the history of the city.
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October 2023 by David B.
High quality clothing. Local family owned. The merchandise is very clever and very local. Their tees are generally $36, which seems high to me, but I like to shop their sales (although sizes on sale items are quite limited). Their storefront downtown is well organized and fun to shop. The staff are very helpful. I also like the online store, which is well organized and they offer free shipping on your first order.
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October 2023 by Leah DeLallo
If Pittsburgh was a T-shirt it would be embodied here. This place has an authentic old world charm about it. Highly recommend when in the city.
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July 2023 by Kenny Greene
Great shop for Pittsburgh gear. More casual apparel than like a sports store. Highly recommend ???
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May 2023 by Grey Hatcher
Great little shop to find clothing. Only reason I gave 4 stars instead of 5 is because the Hoodies I bought shrunk pretty bad once washed. The shirts were decent after a wash.
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May 2023 by Bert Wesley Dobben
Great Nice store in Downtown Pittsburgh! The staff very helpful! Good Prices
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May 2023 by Dana
Best hoodie I own! Money well spent. Yinz better check this place out, they aren't messing around!
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March 2023 by Dustin Barrett
Cute shop! The clothes are super comfy and full of Pittsburgh pride. Witty shirts will have you laughing the entire time you’re there. The young lady that was helping my wife and I was very friendly and accommodating! Highly recommend!
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March 2023 by William White
Amazing Selection Of True Vintage Clothes ! Knowledgeable Staff And Great Vibes Highly Recommended
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December 2022 by Sarah Kelley
When there was a shipping issue with the items I bought online they responded and reacted quickly. I was able to go to the store to get my items replaced just in time for Christmas. Thank you to Grace for all of your help! The store is clean and the staff is friendly and genuine. We will always choose Steel City over the other local shops.
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December 2022 by Elaine Fisher
You can not go wrong with a Steel City t-shirt, seriously. They’re soft, super comfy & the perfect tee for just about everything. I have more than my fair share in my closet, but that won’t stop me from adding more. Excellent small business, and when I’ve needed customer service on an order, their team is top notch.
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December 2022 by Joshua S
This place going in you think gonna be one thing and you walk in and it's alot of good things and selections of what they have. This place will definitely get my business again!
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December 2022 by Rachel T.
We love Steel City! I have purchased shirts for myself and my boyfriend at their cute little shop on Smithfield Street and on their website many times. This shop is popular with Yinzers and visitors. We all love to show our Pittsburgh pride. Their clothes are high quality and super soft. In addition to t-shirts, my boyfriend also purchased their wind breaker that was super on sale. We were impressed with how warm and heavy it was. The employees working are always nice and helpful. There is a sale section in the back near the register. If you sign up for their email club you know about sales and other discounts available. I signed my boyfriend up for the tshirt club meaning he gets a different special limited edition tshirt in the mail every month. If you don't like the design you can switch it in the store for any other tshirt. The limited edition Primanti's shirt came with a coupon for a free Primanti's sandwich too. We are fans of this store! The only negative is that parking outside on Smithfield Street can be sketchy depending on the time of day.
