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March 2024 by Marcello
Heather was very helpful! She went out of her way to call the corporate customer service number and help me get everything squared away with my return that was out of the 14 day return period. Service 10/10!
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January 2024 by Heidi Myers
My daughter had a horrible experience at this store. She is a 23 year old and she was told by the store employee that she should go get her mom to shop in this store so that her mom could tell her what she could touch. She started collecting expensive pieces as a child and has an extensive collection. She was there to purchase an expensive piece to add to her collection, but instead told them she could not believe their rudeness and left the store. We have purchased online through the years and at a location that has since closed. As a child she was welcomed and was a crystal society member for years. This is completely unacceptable.
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November 2023 by Emily
Cary was a doll today she helped me find what I was looking for and more! She was extremely patient and listened very well!
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November 2023 by Emily Coltus
Cary was a doll today she helped me find what I was looking for and more! She was extremely patient and listened very well!
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September 2023 by JUST CHILL BY ZAZA
Beautiful
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February 2023 by JAMES
I have never received better, or more sincere service, from a retail employee, than from the gentleman at Swarovski... he helped me pick out earrings, for a Christmas present... he also helped me previously, & I was happy to see him still working at this location. I am generally dismissed, or ignored, when shopping in retail stores. The female employees, at some stores, simply ignore male shoppers as lookers, vs buyers. I was totally ignored by multiple female employees, on different days, multiple times, at Nordstrom in Ross Park Mall. On Tuesday, January 24th, while being ignored while shopping in the jewelry department yet again, one female yelled at the other, "how many sales did you have today?"... she replied, "none"... Gee whiz, I wonder why? This prompted me to stop by Swarovski, to thank the male employee there, when I saw him in the store... it was the least I could do. Then I thought writing this review, would give him the proper thank-you, & public recognition he deserves. THANK YOU!
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August 2022 by Jason Moreno
This place would extend return policy by a few days even given extenuating circumstances. Would never spend a dollar here again.
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August 2021 by Terri Whicker
I love Swarovski store and I love to shop there.
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January 2021 by Kevin Kellerman
Staff is very nice and helpful!
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December 2020 by The Honest Truth
This store and these ladies rock! Very kind, extremely helpful and professionals. They treat me like a friend!
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October 2020 by Rosa Martinez
Great customer service and customer care
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December 2019 by Phill M
This store and these ladies rock! Very kind, extremely helpful and professionals. They treat me like a friend!
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May 2019 by Cy A
Got the gf new earrings... Staf was nice.
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May 2019 by tawfeeq alani
The best literally
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May 2019 by Jen Wang
Worst experience.