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January 2024 by jim Sim
As an older person figuring out cellular issues can be a struggle. Very helpful. Thank you!
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December 2023 by wavy dre 3
Great customer service. Very helpful. Great environment. Would recommend this T-Mobile to anyone
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November 2023 by Gary Heilmann
Ray Young is very helpful and very professional experience and he helped me out with my phone and my backup for my phone when I couldn't cut my old phone on and backup data. He figured out way! Served me and another customer at the same time and got me and him out with time efficiency! Great sales rep!
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November 2023 by William Campbell
These people are so helpful. Walked out of there with a good phone and a plan for the cost of the tax on the phone. Here's the best part... Instead of selling me the promotion phone, they recommended a better phone for the roughly the same money. I don't have great credit and they helped me anyway. Went the extra mile. Highly recommended.
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September 2023 by Will Colvin
Thank you to Ms. Jennifer. She is the greatest one ever. She took care of me because I got a second phone turned on in my plan for my beautiful mom. She needs to become a manager.
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September 2023 by Rashawnda Catlin
Best service ever . I felt welcomed . Ray and David were very good solving my problem i had with my phone . Would go back !
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September 2023 by Sohail Muzammil
Elia was most helpful. All done within 5 minutes
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July 2023 by Alexandra Tzan
4 stars, because I cannot put less for the service that I had in the shop and with the customer service. Special Thanks to Shasha and George and to the girl in customer service for all their assistance! But I wouldn't recommend T-Mobile to travellers in Pittsburgh as I could not use at all the data for which I paid the plan because there was no coverage for all the days that I was there.
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March 2023 by Joseph Flenary
Firing so many bullets it is. They are very high and a bad service and any provider have been on for services. Great! Now we're?
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October 2022 by Bob Mack
A BIG SHOUT OUT TO FARRELL AND THE MOST HELPFUL AND PLEASANT STAFF ANYWHERE, AT THE DOWNTOWN T-MOBILE STORE - ADD TO THIS THE GREAT PHONES (AT SURPRISINGLY REASONABLE PRICES) AND BEST SERVICE ANYWHERE - THESE ARE THE PEOPLE WHO MADE BIG-T NUMBER 1
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July 2022 by Aim Teresa Comperatore
Right now they are "Temporarily Closed" according to their signage. They are STILL closed even after the date they put on the notice. Confirmed with T-Mobile by calling them today, that they are closed.When they are open, they are awesome.
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July 2022 by Larry Cmar
No no way would I ever switch to another company. T-Mobile buying sprint was the best thing that could ever happen. This particular store is run by a good crew of women and a gender neutral person and they all know what they’re doing. In fact I’m going back this Thursday to get some more phones for my wife and stepdaughter‘s. I won’t go anywhere else but this particular store.
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July 2022 by Chay Dyer
I just want to say how pleased I am with the service I received here. My T Mobile representatives Faithe and Parker stayed after hours with me about 2 hours to make sure my Android got switched over to iPhone properly. These people are extremely friendly, professional, and talented at their jobs. Thank you again so much Faithe and Parker! You guys deserve a raise and employees of the year! Highly Recommend this store. Super pleased with the customer service I received from them and their patience. Thanks again for saving me so much money my friends !!
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July 2022 by Hilary Bendik
Jenny and Farrell were super helpful with my phone needs. I was nervous going in cause I had Sprint and it’s no more, but Jenny was SO knowledgeable about everything Sprint that she made buying a new phone easy and really eased my mind about this new T-Mobile service.
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July 2022 by Diana Woodbury
It was an awesome experience. Wayde was able to help me transfer from Sprint to T-mobile and even helped me find a deal for the phone that I want.
