Now to add insult to injury, this store totally messed up our account resulting in us getting charged twice for the exact same phone (same ID). We've wasted hours trying to sort this out but the Tmobile customer service said the stores make mistakes they are not responsible for.
October 2023
The most amazing experience I’ve had so far being under T-mobile. Edwin helped us so much and helped us find a great deal because my phone crapped out. Highly recommend this location!
October 2023
Their poor understanding of the promo offer is costing me additional monthly costs due to my trade in. Make sure you are well informed of any offers and do not trust their explanation. I will look for another T-mobile store in the future.