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February 2024 by Christy Passarelli
The process was fast and efficient. I recieved great coverage and better price than competitors. My agent was very personable as well. Thanks T.Rankin!
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February 2024 by Viola martin
It was a pleasure speaking with T Rankin from State Farm. He was very polite and professional. He answered all my questions regarding home rental, life and business insurance. I would definitely recommend his business to friends and family. Viola
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December 2023 by evajaroch
Highly recommend! Ricky helped me and all of my family get great quotes. I even have a life insurance policy now, thanks to Ricky. Definitely recommend
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December 2023 by Jo Jabaut
Completely unprofessional! Requested to have someone and their car removed from our policy and month later it still hasn’t been done. Ricky lied and said we had to call customer care and they called the office and told them they were wrong!!! Ricky also told me T Rankin would call us and as usual he never did! Multiple calls and requests have to be made to get anything done! We even have a court order and it’s still not done! DO NOT DO BUSINESS WITH THIS AGENT!!!!
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November 2023 by Jo J.
Completely unprofessional! Requested to have someone and their car removed from our policy and month later it still hasn't been done. Ricky lied and said we had to call customer care and they called the office and told them they were wrong!!! Ricky also told me T Rankin would call us and as usual he never did! Multiple calls and requests have to be made to get anything done! We even have a court order and it's still not done! DO NOT DO BUSINESS WITH THIS AGENT!!!!
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November 2023 by Jada Wilds
Had this office as my agent at the beginning of October for a brand new renters policy, never received any response to emails or calls from anyone even while I paid for my premium. I waited all of October to hear from them to add my leasing info, and even had the general StateFarm customer service reach out on my behalf to no avail. I requested a new agent, and after three & a half weeks I am so glad to be free from the unprofessionalism.
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October 2023 by Angel Jones
I called into the office in hopes of getting better service here than at the last insurance company and I am beyond ecstatic with the assistance I've received. Ross was very kind, patient, understanding and timely. He was very thorough, well-spoken and made the process so much easier than I thought. Thank you!
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September 2023 by Dillon Davis
This office including Lindsay are incompetent as they come. Not a single persons know what they are doing. These people are Sales Persons with a glorified title of "Insurance Agents". I've been trying to cancel my policy since June 20th and it is now August 23rd and my policy is still not canceled. I've spoken to several different people and no one knows what they're doing. Each time I've called to check the status of my cancellation. They submit the request which SURPRISE put me back at the bottom of the "queue" to cancel out of policy. I was told today my policy would be canceled and yet it is now. T Rankin said to please give me a call, yet he is NEVER in his office. I've sent him several emails and NOT A SINGLE RESPONSE. DO NOT BOTHER REPLYING TO THIS.
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August 2023 by Missy Waldron
Best Rates and top notch customer care! Blessings to State Farm agent Delmar Holmes for being so extremely patient and helpful for setting me up with the best rates. After calling around searching for mortgage and auto insurance, Delmar took the time to go over many options for my family.Not only did I get the best rates, but I got Superior customer service also!He made everything so simple. Highly recommend!
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September 2021 by Lou Ransom Jr.
Unfortunately, i have had a terrible experience with this agency. my account was overcharged, they did not follow up on my issues and they made promises that they did not keep.
