The Exchange is a popular local chain known for its wide selection of new and used video games, music, collectibles, DVDs, CDs, and consoles. Customers appreciate the fair prices and occasional great deals. The store often has a larger selection of older console games compared to newer ones, but staff can order games at prices lower than some competitors. Staff members are friendly, helpful, and professional, frequently assisting customers with inventory and finding specific items. Customers have had positive experiences, including staff checking inventory over the phone and preparing items in advance. The store is also a good place to sell or trade in used DVDs and CDs for store credit or cash. Overall, The Exchange offers a reliable shopping experience with knowledgeable staff and a good selection of gaming and music products, making it a favorite among local shoppers.
