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February 2024 by Dustin Mercer
horrific experience with astonishingly incompetent and rude techs
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December 2023 by Dexter Edwards
The staff is so helpful and super kind. They are more than willing to help teach me how to work on my bike and answer questions.
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November 2023 by Simon
Terrific service, friendly staff; they weren’t busy, fixed my tire in three minutes and gave me good advice about how to fix at home the next time if I wanted.
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September 2023 by Drew Z
Easily the best bike shop I have ever been to. Connor and the other mechanics went above and beyond to solve a re-occurring brake issue that kept appearing on my bike. Very friendly and prompt service as well. Highly recommend!
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September 2023 by Kaia Hu
It was the smoothest and fastest bike repairing experience I’ve ever had! Connor helped me immediately when I brought my bike in and he took a look of my entire bike and provided advice. Cost is reasonable. Love this place.
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August 2023 by George Apodiakos
Shadyside Trek is top notch!! Amber was a rockstar on how she treated me on buying my Domane+SLR 6 along with the other sales staff. The technicians in back are top notch as well on getting my bike set up! If anyone needs a bike stop and see Amber or Dio you won't be dissappointed. 5+ STARS
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August 2023 by aaron wilmore
Just a great place to do business they are well stocked they are very knowledgeable efficient friendly prices are good I would recommend them to everyone
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August 2023 by Mitzi Rz
Great place. Friendly, honest, informative staff who actually showed me how to adjust my own brakes.Great quick on the spot service. I definitely will recommend.
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August 2023 by Sonia Rowley
Timely, friendly, and top-notch service. The drivetrain on my road bike needed some serious work and after a few days with these guys it rides like new!
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July 2023 by Kevin Shipper
been here 3 times and by far easy, helpful, and FAST! I do not like the hours of the store. but awesome all the same!
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July 2023 by Judy Caric
Amber and Dio are both so knowledgeable, helpful, and patient. It took a long time to sort out exactly which bikes were best for us and they walked us through every step. Looking forward to long relationship with my new Trek bike and my Trek store in Shadyside
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June 2023 by Alex Nupp
Had a super experience here! Dio was extremely helpful and professional while explaining the problem areas of my bike that were likely leading to performance issues. They performed substantial work on my bike and I had it back the next day. I highly recommend Trek Shadyside for all of your bicycle needs.
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June 2023 by Ethan Gwynn
Service is great! But try other bike shops for repairs. Went in to check on a Drag with my back tire. Was told $250 would be the cost of the repair. I went to Kraynicks to get a second opinion. The cost of the repair $10.
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June 2023 by Jen Kurtz
Tested and purchased a bike from this location in June of 2023, great experience! Wonderful staff! Couldn't be more happy about my new bike!
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May 2023 by Muhammad Abidi
I think this store deserves more then star especially the guy name DIO.He set up my bicycle ? and explain everything very well.Great experience
