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October 2023 by Pendragon Wachtel
I walk by here every day. Clean with big sidewalks and good visibility. A good landmark on Bigelow
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September 2023 by Nimit Patel
I had two vans booked. When I was about to pickup my second van on Saturday, I was called 30 mins before that informing me that there is no van available. I has to go to another location to pickup the van, and I was not even compensated despite UHAUL not fulfilling my reservation. Qhen I asked about it, I was told rudely to talk to customer service when the reservation ends.
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July 2023 by Boris Mesits
I have tried to use both trucks and storage space from this location to help with moving on two occasions. The first time, they didn't have a truck I reserved. The second time, they couldn't even give me the unit I had reserved. Something seems amiss at this location, very disappointed.
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May 2023 by David Hill
Very clean and Great customer service.
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February 2023 by Ms. K. Baskin
Tre and Aiden very professional Outstanding Customer service. Everything was explained to me in full detail they really knew their jobs. Tre went above and beyond to get me what i needed.Great teamwork! This uhaul company. I would highly recommend.Thanks and great job.
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February 2023 by Kayla Lewis
Dnt go here. They over charge you for no reason. Be sure to take pics and track the mileage bc they WILL ROB YOU.UHAUL in the strip …GO THERE.
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August 2022 by Pam Scoggins
Not such a good experience.Customer service was not good.Very poor professionalism.
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July 2022 by Mackenzie O.
I am not one to go out of my way to write reviews, but I had the worst customer service experience that I've ever had at this location by far. It was my first time ever renting a UHaul and after my experience, it's safe to say I'll never be renting from this location again. Save yourself the trouble because if anything goes wrong they'll be sure to give you no mercy and admit to no fault!
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July 2022 by Keith Woeltje
Handy location for dropping off a truck. Service was friendly
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June 2022 by Jimi Unger
Smart remarks from hello, disrespectful and awe full truly horrible scheduling. Run, run far away from any u-haul!
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May 2022 by Eric Fishbein
This location is rough to deal with. They DO NOT honor reservations. Had a reservation for a storage unit (confirmed in writing). Showed up on time and no unit was available. Was told by the manager that we should have come a few days early to pick up the key. This was on moving day home from college. NOTE TO PARENTS - they do not honor reservations - I suggest you call in advance.
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May 2022 by Monkey Dee
Why make reservation an option when you don't actually reserve anything for your customer? Ridiculous.
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April 2022 by Dolores Parker
This place is awful. Do not store your belongings here. They have a rat problem. My belongings were destroyed and management did nothing! One rat almost ran over my feet. There was rat feces all over my items which I had to throw away. Avoid!
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March 2022 by LeVar Fairrior
The lack of access to this facility overnight makes this place less than ideal when you are trying to secure equipment for your work or business because you live in another city
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February 2022 by B Koyton
Rented a trailer to haul a motorcycle. Sherri was awesome. All the negative reviews of her don’t make any damn sense.
