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September 2023 by Chris Stone
Guys were friendly and efficient, made the process of picking up my new motocycle an easy process!
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February 2023 by Stephen koch
The few times use them they where always very helpful.
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August 2022 by Christine Holland
Great experience. Helpful, convenient, friendly. Made my move easier.
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August 2021 by Mark Affeltranger
Easy and smooth. Nice young adults work here and they know their stuff.
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October 2020 by Balaji Kandasamy (Bala)
Easy access on the saw mill run road. The staff was helpful. After hours drop facility. Gas station closer to refill and drop the vehicle. Better experience overall.
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October 2020 by Bala Kandasamy
Easy access on the saw mill run road. The staff was helpful. After hours drop facility. Gas station closer to refill and drop the vehicle. Better experience overall.
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November 2019 by MacKenzie L
Make sure if you need to use GPS to this location that you have the right zip code.
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November 2019 by Yvonne. W Rainey
Really appreciate customer s
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April 2019 by Yogi PG
I drove all the way here to buy u-haul boxes and they say they don't sell them; what a waste of my time and huge disappointment.
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February 2019 by Pam Fisher
Straight forward pricing and key drop in case they are closed when you bring the truck back
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September 2018 by Casey Coughlin
Our experience here was horrible. We showed up at 8AM on Sunday, after having made the reservation several days in advance online, and when we went to check in we found that the truck we were supposed to pick up was locked up behind a gate. Their was no one there to talk to, so we had to call. We were on hold and it took over an hour for them to tell us to drive to another uhaul location that was 7 miles away. Then when we got there we had to wait in a line to get the truck. All in all we lost over 2 hours of our day. Would not recommend to my worst enemy.
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February 2018 by Nicole Mills
Will never use this company for anything again.....had our reservation totally messed up well it didn't exist after they cancelled. It when they had me call to confirm the truck was there Still hot a reservation ticket so we did t find out there wasnt a truck until we went to pick it up. They sent us 40 min away to a different uhaul center who had an available truck to find out that the truck wasn't available for the numbet of days we needed( we were going 3 states a way) they were also unsure if appropriate matience was done on the. Truck And didn't.see what the big deal was when we refused to take this specific truck. Ended up having to get the biggest truck they had even though it was too big and they still charged us full price for it even tho we needed the smaller size. No one had any idea what was happening or how to fix the issues that they created. I would rate them 0 stars if I could
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August 2017 by M SW
Extremely Frustrating on line reservation system. The reservation confirmed our reservation at the location we requested but actually had the truck at this location 25 minutes away. When we got here no-one was here even though it was during business hours. Also the online check in does not work unless you have a drivers license in the state you are picking up. Ridiculous! Unless you call the location and talk to a person DO NOT USE U-HAUL!!!! I am renting from Penske!!
