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September 2023 by vidhya sri
I love the store.but customer service of the cashier need to be improved.definitely very worst customer service so far.definitely will not be returning.
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July 2023 by Michele Moore
Very rude cashier there's plenty other ultas in the area I'll never go back to that one
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May 2023 by Harry Duer
Great cause my wife said they had no stock .. saved me money
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April 2023 by Jessica Dorney
Lisa was an amazing help! My favorite shade of liquid lip was discontinued and she found one that will work and also suggested a new face moisturizer. Thank you!!
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January 2023 by Shekinah Rose
Love, love, love Ulta! The knowledgeable and thoughtful friendly staff provided great customer service. The best selection of makeup and perfume and beauty accessories. Lovely store! I'll be back...❤️.
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December 2022 by Brittany Shaffer
I love coming here so much!!! I love everything about this store and everyone in here seems super nice except this one girl Hannah who doesn’t seem to have a personality whatsoever! I swear every single time I wait in line I get stuck having her check me out and she’s just very short and rude! If you work in retail and have someone who seems like they get irritated when you ask a question about a product or try having a conversation then you shouldn’t be working here.
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October 2022 by Nicole Richardson
I really needed to get my hair cut and decided to see if the salon was taking walk-ins. I was pretty nervous because I've put off treating myself like this for a long time. I was approached by Brendan who told me they were taking walk-ins and that he could work with me. I gave him a vague idea of what I wanted done and he explained what would work and what wouldn't. I was impressed by his confidence, honesty, and ability to work with curly hair. He made me feel at ease and my nervousness slipped away. He explained what he was doing every step of the way and always asked if I was comfortable. I often feel weird about beauty and hair things, but Brendan made the experience enjoyable. We had a nice conversation, too. He gave me a great haircut that had me walking away with confidence and a sense of getting a lot of weight off of my shoulders. He's a gem.
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September 2022 by Catriona Rodgers-Murray
I've been here several times since I've moved back to Pittsburgh. The store is always very clean and everyone was very friendly. One of the staff members went above and beyond. I wanted to get but a lip and cheek tint from Stilla. But I was unsure if it was cruelty free or not because I only use products that are cruelty free. This wonderful staff took the time to verify that it was cruelty free. She also took the time to demo the product for me on her hand. Superb customer experience, and I will continue to show my loyalty for Ulta by continuing to shop there. I hope that this store does recognition of some sort for staff members who excel in their positions as that woman did! Thank you very much!!!
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September 2022 by Sam Belman
The staff are super nice and they have a pretty fair inventory selection. Do not be alarmed if anyone there complements your girlfriend’s makeup!
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August 2022 by Kim Yates
Best store for all your makeup and bath bad body needs. They have tons of different makeup brands, lot of shampoo and conditioner to choose from. They also carry styling tools. Don't forget to get your birthday gift when that times comes. I love this store so much! Highly recommend
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July 2022 by Cynthia Lammel
Everyone - and I do mean everyone - was so helpful! Stylists, counter, manager, product reps all helped me find what I was looking for with great attitudes and good cheer!
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May 2022 by Aimee L.
Complete waste of a trip. I went specifically looking for 4 things from the most recent ad catalog and they didn't have/carry 3 of the 4. What's worse is I circled the store multiple times looking for these specific items and there was only one associate to be found on the whole floor and she was tied up helping 1 customer the entire time I was there (better part of 30 minutes). At my home store you barely walk 3 aisles and another associate is offering help! I had a coupon to use and despite not getting what I went for, I picked up other things, sure to meet the $50 minimum for my coupon. I also made sure none of my products were in the exclusion list....only to get to the register and be told I can't use the coupon because my products "fall under prestige". I should have known because I don't know that I've ever found something at Ulta for which I could actually use one of these coupons. With so many other places to get the same exact products, I don't know that I'll continue patronizing Ulta and I certainly won't go back to this location.
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April 2022 by My thoughts
Love love Stephanie she is the best! Did a fabulous job on my hair. Didn't the mistake of a color choice would come out, but it did. You want blonde go there specifically to her. Also Megan the brow girl is incredible she's awesome at what she does! Will never go elsewhere
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March 2022 by Lori S.
Had my hair done by Dani. Out of a whim I want there for a hair cut, I choice I don't regret. Next week I am having my high lights done. Great jod Dani!
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March 2022 by Krystal Novak
Got my hair done by Dani and she was absolutely amazing! She came in an hour before opening and was so sweet and friendly! Loved everything about my first salon experience!
