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March 2024 by Guzel Kadyrova
Miranda ( cashier) is rude . But overall staff is super friendly and helpful
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February 2024 by Sandy Taylor
Love it , nicest people work there.
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February 2024 by Ellen Englert
Noticed this time there was a very strong presence of perfume when entering the store. I have allergies and gave me a headache later.
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February 2024 by Georgine Nauer
Huge selectionLittle pricey
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January 2024 by Olive W.
I went with my mom to get shade matched. Spencer was so kind and knowledgeable in helping my mom with a deeper skin tone get shade matched.
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December 2023 by Sarah Marie
The curbside here is terrible. Every time I try to use this service (usually I’ll place an order and pick it up on my lunch break) there’s an issue. I’ll check in wait in my car for 10-15 no one comes. I ended up having to go in and then the girl couldn’t find my order she was looking under the wrong letter (never asked the spelling). Made me late getting back to work. Every time it’s an issue I wouldn’t recommend their curbside if you’re in a hurry. People use curbside for the convenience and if you can’t provide this why even offer it?
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December 2023 by Sandy Mccluskey
The staff was very helpful. constantly asking if I needed assistance .check out was quick and easy
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November 2023 by M BE
Friendly and helpful employees. Store is neat and well stocked.
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October 2023 by L Schneider
Great selection of quality products.
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September 2023 by Tiffany Mickolio
Worst customer service. Website says they are open at noon today. I go at 12:30 and they tape a sign up changing it to 1pm. I sit here for 30 mins for them toCome out right before 1 and change it to 2pm. Then say sorry it is what it is. They do not care!
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August 2023 by Layne Stunda
They were super helpful and had exactly what I went in for. I'm not totally sure but I think the employee's name who I spoke to for a few minutes was Luna and she recommended a few things I've since tried and absolutely love. Definitely going back ASAP.
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June 2023 by Noah Gonzalez
I walked in without a plan to purchase anything unless I really loved it. Gina helped me find the absolute best cologne. Truly a phenomenal worker and made my experience the best.
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May 2023 by Elicia Smith
Their stylist called off, so they canceled my daughters prom appointment last minute about a hour before we were supposed to be there on the day of prom. They did not offer to call any other Ulta salons or salons in the area to see if anyone had appointments to make this right. When I asked, if anything could be done the person I talk to just said no and told me to have a nice day. Unbelievable. I used to shop here all the time I will not be returning.
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February 2023 by Trinity W.
Madison,the Manager at the Block Northway store is a real gem. Needed to return something without a receipt, at first she flat out refused. When I pulled up the return policy on the website and showed her that I should be able to return for store credit, she told me she would give me 2 pennies for the item (Clinique mascara) rather than the true price of $15. Her reason was that I could have used my rewards on the item. Wouldn't it show on my account if I used rewards? Outrageous! She was just being a smarta**. Called corporate, they said they would email the store that they were to process my return foe the purchase price and to go back the next day. Went back, she denied receiving an email. So rude and cocky, I have no idea how she made it to be a manager of a store. She insinuated that I may not have paid for the item...please my LV bag cost more than she makes in a month....called Corp again while in store and my return was processed finally. Should not have been that difficult just because Madison wants to pretend she is somebody important.
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December 2022 by catherine buergel
I’m writing this review to highlight the wonderful experience i had with Mattie! It’s been awhile since I’ve worn a lot of makeup - the pandemic and working remote had me swapping my makeup for cozy sweatpants lol. And today i really wanted to explore makeup again and try out some products I’ve never tried before. Mattie was an absolute delight, he helped me find some great products that worked with my allergies (im allergic to tree nuts, including Shae butter). He was kind, patient, and seemed sincerely happy to help me and honestly it made my day. I was so intimidated when i walked in and i felt very well taken care of. Thank you Mattie!Gloria was also wonderful - she helped me find a moisturizer for my skin type and showed me some gorgeous eye shadows.
