Union Real Estate is a property management company in Pittsburgh known for maintaining its buildings to high standards of cleanliness and for regular renovations. Their rates are considered comparable, and they are noted as a company that cares for the well-being of its tenants. Properties are well cared for and can be located in nice, tucked-away neighborhoods like South Park, offering great locations with friendly neighbors and yummy places to eat nearby. A significant positive is that, among companies allowing pets, their buildings do not have an odor. The staff and agents are frequently described as amazing, respectful, responsive, and always there to help. Specific team members, including those in maintenance and management, are praised for being extremely helpful, very accommodating, professional, and patient, responding spontaneously to issues with excellent knowledge. However, experiences with responsiveness can be mixed, with some reports of unresponsive contacts until a more helpful agent steps in. In such cases, agents are highlighted for providing truly the best customer service, being kind, understanding, and handling matters quickly and with dedicated, open communication from start to finish.
Great location and friendly neighbors! The staff is amazing and always there to help. I give this place a high recommendation! It's tucked away in a very nice neighborhood of South Park. Yummy places to eat near by, too!
October 2025
Annamarie was extremely helpful during the lease signing process and Dave was very accommodating while I was moving in. New to the building, but so far a great experience!
September 2025
When outreach to my assigned contact regarding a relatively serious issue failed, Tyler stepped in and owned the process from stem to stern. My family and I greatly appreciate his dedication and willingness to openly communicate.
