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December 2023 by Michael Benedict
The sales system was acting up when I shopped at this location and I was charged twice for my $300 purchase. After over an hour they told me their corporate office and IT tram would have to work it out and I would be contacted.Two weeks later I received no updates nor any calls or responses. I finally disputed it with my credit card company. It's now been well over a month if not two, and I still have not been refunded.Needless to say my experience has been abysmal.
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December 2022 by BrutallyHonestGamer
They censor reviews on the website, my review was taken down of the Marty jacket because it was 1 star after receiving it and being a size larger than I normally wear, it still didn't fit in the arms, this brand you have to have noodle arms it seems. 2XL at 5'10" with I guess above average bicep size, and I could not bend my arms as if to give a hug without feeling like I was going to tear the seams. I wear XL in everything else, tee's and such. Very disappointed because the overall quality of the jacket seemed good and it was very nice, wished it fit, but I got it as a gift and will just give it to someone with noodle arms.
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June 2022 by Justin Pisano
I have always seen the commercials and finally was able to visit this brick & mortar store inside Ross Park Mall. Upon entering I was greeted properly & questioned what I was looking for & how shirts fit me. My fiancé was offered a bottle of water while I tried on their exclusive sanitized “sizing” shirts to get the proper fit. Once finding what fit was right for my body, all I had to do was pick a shirt I wanted and they brought it from the back individually wrapped. During check out, I was then offered & excepted a “palate warmer” which spoke to the brand and their attention to creating a phenomenal customer experience. The shirts are well designed, high quality, made to fit exactly the same, making it worth the extra cost.
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May 2022 by Justin Pisano
I have always seen the commercials and finally was able to visit this brick & mortar store inside Ross Park Mall. Upon entering I was greeted properly & questioned what I was looking for & how shirts fit me. My fiancé was offered a bottle of water while I tried on their exclusive sanitized “sizing” shirts to get the proper fit. Once finding what fit was right for my body, all I had to do was pick a shirt I wanted and they brought it from the back individually wrapped. During check out, I was then offered & excepted a “palate warmer” which spoke to the brand and their attention to creating a phenomenal customer experience. The shirts are well designed, high quality, made to fit exactly the same, making it worth the extra cost
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May 2022 by Justin P.
I have always seen the commercials and finally was able to visit this brick & mortar store inside Ross Park Mall. Upon entering I was greeted properly & questioned what I was looking for & how shirts fit me. My fiancé was offered a bottle of water while I tried on their exclusive sanitized "sizing" shirts to get the proper fit. Once finding what fit was right for my body, all I had to do was pick a shirt I wanted and they brought it from the back individually wrapped. During check out, I was then offered & excepted a "palate warmer" which spoke to the brand and their attention to creating a phenomenal customer experience. The shirts are well designed, high quality, made to fit exactly the same, making it worth the extra cost
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October 2019 by Earl Eby
Perfect fit shirts, with knowledgeable friendly staff to guide you through the selection.
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August 2019 by Chris Ober
The customer service is exceptional here.
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July 2019 by Rob Kuchta
Love the shirts, almost hides my belly. The staff was great.
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May 2019 by Mike P
Quality clothes, prices are a little high. Staff was very helpful and friendly. Willing to ship to house for free
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March 2019 by Chris Sanders
Where else can you get a shot of whiskey while you're shopping.
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March 2019 by jjt Thomas
Totally unreasonable customer service. I guess you like to pay for over-priced poor quality shirts. Uncooperative and inflexible company policies. AVOID!!!!
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December 2018 by Ray Bonner
My friend from out of town bought her husband a shirt for Christmas, the shirts are beautifully made and the material luxurious. Excellent customer service. Was surprised to see a tray with array of "firewater" to sip on while browsing, a first ever for me!
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December 2018 by Juan Sanin
Great customer service. The shirts are awesome. If you are in the market for a good shirt, check this place out.
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November 2018 by Amie Courtney
Thank you to your employees! My son wanted to match his dad for his first concert. Maeve helped and even ironed my son’s shirt so he could wear it out of the store. Amazing customer service.
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October 2018 by Jennifer Lowe
Attentive service, excellent product, great atmosphere. Michael and his team were amazing...Highly recommend!