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March 2024 by Amy Noll
Thank you to the man with long hair who genuinely brightened my day by just being a very nice person and helping me mail something I was dropping off.
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March 2024 by Dhruv Jain
Worst store you can go to, they have super high cases of stealing packages avoid at all costs!, they say driver picked up - no scan shows on the tracking - definitely something fishy - somebody file a police complaint against this store already!, god knows how many packages they have stolen!! Gonna file one today itself!
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February 2024 by Rikia Abdullah
The employees were super nice and funny and very helpful, very generous to the customers, I came in to get a paper notarized and the guy was gonna be late to somewhere else but he still took the time to help me meet a deadline for college and I am very grateful to meet such bright spirited people all in one place and I thank you guys truly
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February 2024 by Ronald Mallory
Courteous and respectful
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February 2024 by Jonathan Fischer
Absolutely do not use this store for a phone trade in. Like many others in the reviews below, my package was mysteriously "lost", and appears via tracking to have never left the store. I went back to the store for an update two weeks after the original drop off, and they just claim that "the ups driver doesn't scan the packages". and it's essentially "not their problem". This excuse makes no sense, as a multi billion dollar logistics company would certainly utilize a thorough tracking system to ensure whereabouts for a package they're responsible for delivering. I have no way of validating theft here, but there seems to be a common theme of packages going missing from this specific ups location.
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February 2024 by Patric Jary
Please do not go to this UPS store. the guy I met to there yesterday noon in the store is a racist. the attitude was terrible.
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February 2024 by Yue Wu
Returned a phone with them. They lost it and never got it delivered.Never do phone drop off with them or you may be unfortunate
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January 2024 by Jiahao Li
Apple watch weight 3lb. Cool !Cost me 40?to ship a watch.
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January 2024 by Gail Spencer
Andrew he was a great help he explained everything and was extremely patient with me. He's the best clerk I've ever had. He was there by himself and still have 5 to six people attention. He deserves a raise
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December 2023 by Hailey Shin
Dropped off a package in this UPS with receipt. Scheduled delivery date was 4 days ago but it never even left the store. Called UPS they said the package is most likely lost or stolen. Luckily I have picture and receipt to prove what I shipped and the value. Do urself a favor and go to another UPS.
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December 2023 by Alex Hodson
Made an appointment for fingerprinting but was running late, so I called them. Was told that their fingerprinting machine was broken and that I should have received an email. I didn’t. If I hadn’t called them from the bus stop I would have been extremely pissed when I arrived.
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December 2023 by Anelah McGinness
I was able to get my finger print card filled out quickly and easily on a Wednesday afternoon. They also helped me print the confirmation email I needed and mail it - for $55 total. I was pleased with how quickly and cheerfully the staff this afternoon took care of this task for me. I would recommend others get their finger prints done here
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December 2023 by X Zhukova
Dropped off a return package two weeks ago, and found out the status has not been changed; called UPS and was told the package never left the store; so went back to the store, all they do is to blame the driver didn't scan the package. READ ALL THE REVIEW! How many packages they lost. Unbelievable! I have never lost a single package with UPS before. Even the driver doesn't scan, the package will be scanned when delivered. Why the package has not moved after two weeks.... BE CAREFUL.
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December 2023 by J
If you go here, expect parking to be a nightmare (college campus) which is unavoidable, pretty standard. If you do manage to park, you can expect to be greeted with entitlement, and attitude because someone had to do their job. Wah. You can also expect to be charged for a piece of tape and computer paper. Literally the only place I've ever been charged at. Also realized here is a pattern of unhappy folks who tried to get very basic help. Standby for incoming reply from the owner about how they pride themselves on service and want to make it right for the 324235th time.Hopefully these reviews gain enough traction to enact a change in staff or perhaps a different occupant? Something actually useful, like a FedEx store? Starbucks? This location is as much of a waste as the people who work there.
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November 2023 by Sam Price II
Shippers beware!This store has stolen & admitted to it 5 packages from me within a 10 month timeframe. The last two they will not take responsibility even after manager & assistant manager admitted theft & a ups case was open & ups wont do anything even closed two open cases & one was opened thru a kassandra from ups corporate. Total sc um. If you like loosing money & packages this joke owned ups is for you.
