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October 2022 by bismark fixon
I met Miss Tracey this morning and she was soo nice to Me
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August 2022 by Sarah Glenn
Every time I go to order clothing, they say there's no access ? it's like they afraid to come where I live since it's a bad area. They won't redeliver my package.
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January 2022 by MARANTCAR LLC
4:10 PM and the post office that advertises a 4:30 closing time is closed. It bad enough that they close an hour for lunch at 1pm.
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July 2020 by Sonata Harris
The carrier(driver) refuses to climb three very small cases of stairs and keeps leaving notices. I rescheduled online and stressed myself trying to keep up with my packages because I have shady neighbors. There are places to hide packages. A cooler, a stroller... all downstairs by the fron door which is never locked, and someone is always home and alert... yet he didnt have "access" the first time, my rescheduled delivery was a day late and of course another notice thought i almost took flight down the stairs soon as i got their alert. No package. Again. No customer service from the local office and the agents cant help? Sooooo I do nothing? This isnt the same postal service Ive known my whole life. They just gave up and it shows in the attitude of the manager at the15219 location. Take that one stat away too.
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July 2019 by Alex G
I work from 8-5 with a lunch break between 1-2. How the hell am I supposed to pick up a package when I work full time? Who are these hours for?!
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May 2019 by Nick P
No wonder people hate this location. Ms PEARL is worst at customer service. Why don't USPS train their employees in customer service like UPS, FedEx or any other businesses. AVOID!!!
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November 2018 by Quay Styles
Ms Pearl is VERY rude and will refuse your business if you don't have the exact change. She works alone and works very slow. I asked for a number for a manager- at first she ignored me- then she said she doesn't know who the manager is and walked away? I thought this was a government business? I really don't know how she's still employed here and why the corporate has yet to offer a better customer experience for my community!
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June 2018 by Efrem White
The teller there helped me with everything I needed when I was there!
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June 2018 by Darleisha Johnson
Never had any problems at this location
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January 2018 by joe bey
The lady that works here is very ignorant and rude. She would not even check for my lost package. She would not take my tracking number, as a matter of fact she spoke with her back to me while looking over her shoulder. She offered no help or suggestions at all except for me to go home and wait.
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November 2017 by Nick Brewer
In, and out easily. Not sure if i got a different clerk, but in contrast to the reviews, she was pleasant and helpful. Got my package, and out within 5 minutes. Maybe some of ya'll just don't have any manners 🤷ðŸ»â€â™‚ï¸
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October 2017 by mel franklin
The woman at this post is EXCEPTIONALLY RUDE, but hey, it's a government office. Why did I expect more?
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September 2017 by Dianne Malrey
TERRIBLY DISTURBED BY THIS DELIVERY SERVICE.. THEY HAD GOOD SERVICE WITH EDDIE MOE AND TINA.. IT SEEMS THEY HAVE BEEN REMOVED FROM THIS ROUTE.. PUT THEM BACK ON.. THEY KNOW THE NEIGHBORHOOD WELL
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June 2017 by Nicole Shaffer
The only lady that works there is extremely rude. Has no concern for customer service. They have also lost my mail on several occasions for my business. Would rate 0 stars if I could. Have had to call branch manager several times for the same reasons.
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May 2017 by Tyler Wilson
Waited 15 minutes to pick up my parcel and there was no one in line. Lady refused to come out of the back. Yelled for her and ended up having to telephone her to get her to come out. Took another 3 minutes to find my parcel. She was incredibly rude too. Avoid at all costs: use ups, fedex, or even another USPS location. Impossible hours if you work full time—good luck getting your parcel.
