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December 2023 by Tricia Pro
Love that they have a branch open on Saturdays in the West End until noon- it’s really convenient & close to home.Parking can be tricky when you go there, there’s no lot so you have to find a spot on the street.The postal workers are never very friendly there and I can’t understand why they still operate as if Covid is still happening.The employees are all behind a huge pane of glass & you have to talk to them through that & slide your envelopes under the panel for any transactions.If that’s not bad enough, you cannot physically hand your package to the clerk there- it has its own special compartment that all packages must go through! It’s all so bizarre, cold & impersonal, but maybe it’s bulletproof and for the employees protection?
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March 2023 by Alfalfareees
Wonderful experience, was with an older gentleman with glasses and a mustache, I wish I caught his name. He was very polite friendly and patient, I came here after going to west stueben post office and had horrible service there. I will be going to this place from now on because of how helpful he was
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October 2020 by Shelbie Howard
I try not to go to this post office because the man who works there is completely unreliable. The post office is supposed to open at 10am, and there have been times where he was just opening the office AFTER 10am. Also, I just went up during my quick lunch break and the office was open, but he was NO WHERE to be found. I rang the bell and waited a few minutes to see if he would appear. ALWAYS disappointed in this location and it is a shame because it is near my workplace and it is convenient. I GUESS I WILL HAVE TO SPEND MY ENTIRE LUNCH BREAK DRIVING TO THE GREEN TREE LOCATION INSTEAD SO I CAN GET MY PACKAGES SENT.
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December 2019 by Linda M.
Trying to call and no answer, phone goes to a fax line eventually! Trying to find out if they have stamps since for past several weeks, sign up saying no stamps! During the holidays?
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December 2019 by Shelbie McCurdy
I try not to go to this post office because the man who works there is completely unreliable. The post office is supposed to open at 10am, and there have been times where he was just opening the office AFTER 10am. Also, I just went up during my quick lunch break and the office was open, but he was NO WHERE to be found. I rang the bell and waited a few minutes to see if he would appear. ALWAYS disappointed in this location and it is a shame because it is near my workplace and it is convenient. I GUESS I WILL HAVE TO SPEND MY ENTIRE LUNCH BREAK DRIVING TO THE GREEN TREE LOCATION INSTEAD SO I CAN GET MY PACKAGES SENT.
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October 2019 by Erin Galicic
The young woman that works there named Haley, could not have been more of an outstanding customer service postal worker. She was so kind and so helpful to me when trying to mail off a package because I had trouble with another package I had created a week prior that arrived terribly damaged and cost me a lot of money to replace the item inside. There should be more people like Haley in this world!
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September 2019 by Pat S
Always friendly and helpful!
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May 2019 by Ryan Weller
Poor representation of government worker stereotypes. Often closed during regular hours (which are very short) or not open at said opening time.
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September 2018 by Jd L.
So, this place. We came here during open hours and saw this. We waited 10 minutes like the sign said and no one came. We thought maybe we'd wait a little longer until a neighbor came out and told us that this is there custom and that we shouldn't expect them to come back for at least an hour.
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June 2018 by Lindsay Lee
Today I came to the store around 1pm. Because I have 4 international packages to ship out, so when everything was done it was 2:15pm already.(the store close at 2, so the door was locked). I needed to call a Uber to go back home and it was very cold and heavily snowing outside, so I ask the employee whether I can wait inside the store until my Uber comes.
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June 2018 by Edward Brown
Worst Experience Ever. I don't understand why did they treat me like that. The staff served me was rude and arrogant. Won't go back to this place.
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October 2017 by Karyie J Busch
This is the West End's hidden little treasure! NEVER a line, AWESOME! Can't beat that. Plus the main employee, Bill, is always nice & courteous and won't play around when he knows that you're in a hurry. Wish ALL employees everywhere would follow his lead, keep dreaming! He's my ALL time fav Postal employee of all, however in 2nd place is Buffy! Only cuz she only works there 1x a week. Well if you're in the area, go there for your post office needs, it's right on Wabash on the steep part as you're turning down off of Steuben St.
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February 2017 by Debra Srogi
So far the postal workers are very knowledgeable, helpful, and friendly. I've never had a problem going to this location, besides their limited hours. I'd advise anyone interested in trying this branch to look up their hours first because they close earlier than other branches.
