-
December 2023 by Tara Nese
I walked into the West View Park Dr post office in Pittsburgh today at 4:59pm. They were closing at 5:00 but all I had to do was drop a package off that was already labeled and ready to go. The door was still unlocked. I walked in and said to the postal worker, "Hi, I just have to drop this off. I apologize". She responded rudely, "Not with that label you ain't"! There was a label on the bottom of my box that I was unfamiliar with. Apparently it meant The contents were hazardous and could not be shipped by air. (I later looked up the label and that's not what it said). Anyway, I proceeded to peel the sticker off so that I can leave The package to be shipped out tonight. The employee told me she didn't have time to wait and she was closed. It literally would have taken 1 minute if that. She was very inconsiderate snd rude. It's the holiday season and many people are trying to get things shipped out in time for Christmas. I just can't believe someone could be that ignorant and not spare 60 extra seconds. She instructed me to go to the McKnight Road location because they were open until 6:00.
-
December 2023 by Hope Moore
Even when I was being a "Karen" to get an address changed after a death, the woman who worked there did her job well, despite having her hands tied due to newer regulations. I hope she understands I'm not mad at her - she's cool - I'm mad that I had to jump through a ton of hoops including the full probate process in another state and still received pushback out of USPS's fear of fraud.Make sure you have all your court docs ready showing you are the executor or administrator of the estate before you go.
-
December 2023 by Laura Weston
Have never been to a post office that closes for lunch, and I travel all over. Didn't post a reopen at x time sign, and instead of letting customers wait in the lobby they are outside. In freezing temperatures. Ridiculous. Will not be back to this one.
-
September 2022 by Russell Colwell
I am so thankful to have this post office as an alternative to the McKnight Road clusterfudge. This post office has been nothing but helpful and kind every time I go. This most recent trip, however, I was blown away at the level of care and service I received from Cheryl. She was very patient, kind, and communicative in assisting me with mailing out three separate certified mail items, and she set expectations with me every step of the way. In a world where good or bad customer service can make or break the customer experience, Cheryl absolutely blew me away with how efficient she was while making me feel extremely welcome instead of a nuisance like the McKnight Road post office has made me feel previously.Thank you, Cheryl! Give her a raise, powers that be!
-
July 2022 by Shorif Rahman
Second time here, two times consecutive worst post office experience.The lady who works at this location has a very rude demeanor and speaks in a condescending manner to patrons.Save yourself the hassle of being mistreated and visit a different USPS location until they change or replace the woman that works there.
-
January 2021 by Mike Good
Dropped off a SmartPost package to this post office, never got scanned in. Contacted USPS about it, and they told me the post office never got it. That's funny. Thanks USPS, I'm out $60. Will use FedEx if I want to make sure my mail is handled properly.
-
January 2020 by Katie Forrester
Carol is the Best hands down....knowledgeable and Helpful ?
-
December 2019 by Jessica Herndon
I drive out of my way to go here for my Post Office needs. They are fast and helpful.
-
November 2019 by Carrie Flickinger
The workers are so friendly, helpful and efficient - they make it so pleasant!
-
October 2019 by Adam Pontoni
This is by far the best post office around. Carol is extremely helpful. She goes out of her way to help and inform people. She is a blessing to the community.
-
August 2018 by Chris Ober
This is such a great and small location for Usps. I dread if I have to go anywhere else. Carol is the sweetest and most professional woman to interact with.
-
August 2018 by Joe Miller
Absolutely terrible location showed up 15 minutes before they went on lunch break and was told I was too late to be taken care of lunch starts at 1 not 12:45 just save yourself the time and energy and go to McKnight Road
-
July 2018 by Brandon Carr
This place is by far the best post office around! Carol is absolutely wonderful. I come to this one rather than the Bellevue one just because of Carol. The workers in Bellevue are very VERY rude. So glad Carol is able to make the post office a great experience!
-
December 2017 by Natalie Simon
I was at this post office yesterday to buy stamps. Little did I know, it's one of the busiest days of the year for the post office. Carol, West View's postal worker all-star, kept the line moving. She knew some of the people in line by name. Carol makes going to the post office pleasant. She's kind, efficient, and extremely patient.
-
October 2017 by Amy Moran
Carol is the absolute best! Super pleasant and an underappreciated asset to the Post Office. This poor woman somehow does it all herself and never complains but it is painfully obvious that some help for her would be greatly appreciated. The Post Office would be foolish to lose this employee. She's A rare person that still provides excellent top notch service even in the face of mismanagement from above. Every other customer I know ,feels the same way! Keep it up Carol! We appreciate you!!
