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May 2023 by Robert Deluca
Just left this post office after being harassed and verbally abused by the postal service workers. The lady that works in the back is the nastiest and rudest person ever. I have a business and dropped off packages. They get annoyed because they don’t wanna deal with me. They told me to take my packages somewhere else. I spend a lot of money on shipping through usps, thousands each week. I asked for a cart, and the lady brought a little cart out instead of a bigger cart today on purpose to be rude. I said I can’t fit them in this cart. The lady started ripping the cart out of my hands and said o well we aren’t taking your stuff. I put the 20 packages back in my car cause I didn’t trust them with my stuff. Now my packages are going to be late. This lady needs to be fired. I can’t believe someone would treat someone this way at a post office. Especially that’s right down the street from where I live. I’m hoping usps contacts me back soon about this. It’s unacceptable.
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May 2022 by JoAnn Pastucha
After calling the Monroeville office for two day, I called our Plum post office to see if there was another phone number for me to try. The clerk that answered was extremely helpful, as always at Plum's office. I appreciated her help and hopefully will hear from Monroeville to have our issue resolved. Great job at Plum, always pleasant and helpful!
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June 2021 by Eva Amato
They lock the door for lunch & it’s at the most inconvenient time. Can’t count on them!!
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December 2020 by Jack Campbell
One employee during Christmas shows how they run a business and lose money. The key master at the door for lunch is a real treat. Who closes and locks the door for an hour? USPS thumbs down again
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October 2020 by Michael Ionadi
Marci-GreatEverything Else-YuckThe staff isn’t able to service the volume of customers effectively for this location. And by staff I mean the one person working the register. I actively avoid trying to mail things so I don’t have to go here. ??♂️??♂️
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April 2020 by Mukbang hater & cop killer!
This post office sucks
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March 2020 by Anthony M.
Call police on a citizen with a camera who has the right to take pictures in a post office.
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December 2019 by Andy Podobnik
I can understand closing for lunch between 1 and 2. But I show up at 12:50 and the doors are locked already with no notice of such on door is pathetic.
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November 2019 by josh frank
I was in there today for the first time and talked to a old lady and she told me that she was there a little while ago and this young Male cashier was waiting on her and told her it would be at least 7bucks to mail a package, that would normally be a $1.50. She said forget that and went to the Penn hills post office and they charged her only $1.50. She told penn hills bout that and the guy laughed and acted like he knew about the thief at the plum post office. She said I think hes pocketing the extra money, I said, sounds like it
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October 2019 by Jenn Doyle
What kind of business closes at 1 and then reopens at 2. Why not just stay open for the people who go on lunch can come in and mail stuff
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June 2019 by Kamryn Randall
Marcie is so helpful and funny. GREAT customer service. She runs the whole place by herself and does it with a smile. Best Post office ever!
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June 2019 by Bryan Bell
I have been going to Plum post office for over 5 years, always with Marcie working the desk, she is awesome. She knows all her customers and everyone I see there loves her. The people who are complaining all seem upset because of expectations that are beyond her control. She runs the whole place by herself and does a great job at it. I'd hate to deal with the people whining on here knowing how nice of a person Marcie is. She must deal with some sour entitled miserable people from Plum sometimes...I wouldn't wait for you while it's my lunch break or tape your packages either!!!
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December 2018 by Nicole Gumkowski
So disappointed. It seems like every time I try to get a package delivered through USPS, I NEVER GET IT. I ordered stuff from Amazon. Amazon marked it delivered, but no package. I went through to contact the carrier and it said “available for pick up at the plum post officeâ€. This is not the first time this has happened. I go to the post office and it's closed! No sign or ANYTHING. The last few times I ordered stuff through amazon, their own couriers handed it to me. It baffles me that USPS will deliver my paper mail with no issue and turn around in the culdesac where I live, but not be able to deliver a package. They literally have to drive past my address in order to turn around.
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December 2018 by Dianne Lieb
I am a small business owner attached to 2 other businesses. I leave mail right by the door. If we don't have any mail to be delivered they don't even stop to check if we have any outgoing mail. I have asked the previous mail carriers to please check. They have all been very nice and said they would. I am now on my 6th or 7th carrier in 3 years and the last lady was very rude and said "We don't HAVE to stop if you don't have mail." I get it but it would take literally 5 seconds to look. What has happened to Customer Service.
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October 2018 by michelle logreco
If there was a lower rating, I would give that!!
