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December 2023 by TY MP
This used to be a great place.For about two years now though it has been getting worse and worse. I've taken all of our cars here for the last six years. I trusted them.Out of desperation I took our car to a new mechanic because this place kept telling me there was nothing wrong with our car.It did not sound right. It did not drive right. I've had it for over 20 years, so I know how it runs and sounds.Our new and highly improved mechanic and told me that it needed $3000 worth of work. It had an oil leak, it was out of oil, the list goes on.I am so upset because I have been taking it to Walter's for so long begging them to find out what was going on. I could have lost our car entirely due to their negligence. I know enough about cars to understand a car cannot be driven with no oil for long before it gets ruined beyond needing a new engine.Walter's has gotten too busy to do good work. Or, they no longer care?I've taken it in 8 times since it started running and sounding bad, and each time they failed to diagnose and fix EVERYTHING-and all the items were quite apparent, not some obscure thing.
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November 2023 by Youlian Simidjiyski
My car started making an intense rattling noise whenever I would accelerate. Naturally, I was worried about this, and wanted to have it looked at before doing any more driving.I gave Walter's a call, and Tim got back to me a couple of hours later. He said that he was booked out for quite a while, but the problem sounded like it was probably a loose exhaust shield. If I could come by right at opening tomorrow, he offered to take a look and fix it if that was, indeed, the issue.He was right. One of his employees tested and fixed the issue on the spot. I was in and out within 10 minutes, and Tim didn't charge me for the service since it was such an easy fix. Based on my experience, Walter's Automotive is still a great, reliable mechanic shop that we have here in Pittsburgh, and I will continue using them in the future. Thanks, Tim -- you made my thanksgiving travel plans _a lot_ easier by squeezing me in and doing that spot fix!
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September 2023 by Angela M.
Pretty sure it's the #1 place in the city. Tends to be booked out because it's so well-loved. Been going here for years with only positive experiences. They've had good communication and have never tried to upcharge me or push me to buy something I didn't want. I trust them and will continue going to Walter's as long as I live here
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August 2023 by Ali W.
Possibly the last honest mechanic in Pittsburgh. Polite, professional, and takes the time to explain the what and the why in a clear concise manner. Highly recommend!
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August 2023 by Rosario Picone
I needed an emergency brake job and, even though they were booked up for a few weeks, they offered to inspect my brakes and tell me what was needed. They were incredibly helpful over the phone and will be going back for any work I need in the future.
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July 2023 by Keith Evans
Walter's is great. Tim really knows his cars and is a genuinely honest businessman along with an honest team. Inexpensive without cutting corners, and if someone else can do it for less, he will truly send you there. Most amazing experience with a mechanic I've ever had. Can't say enough good about this place.Services: Transmission
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July 2023 by Jess Cox
Tim Walter and his team of mechanics are honest and knowledgeable. Incredibly kind and funny folks to boot! Remember to bring your registration and insurance if you're getting an inspection. Don't hassle these folks about the wait but do bring your dog in for treats.
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July 2023 by Brooke Bender
It may take a little bit to get your car in, but that wait is worth it. Tim at Walter’s is friendly, fair, trustworthy, and informative (also very sarcastic, not in a mean way, that’s just his personality). They’re also upfront with scheduling and will do their best to get you in sooner if your problem is urgent. I couldn’t recommend a better mechanic, and I’m sad I’ll have to find a new one when I move away. All-around excellent staff and service.
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July 2023 by Kevin Zhang
Have been taking my cars to Walter's for years. Honest mechanics with great service, and they stand behind their work. Make sure to book an appointment early since they are pretty busy. Also, you need to drop your car off in the morning.
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June 2023 by Eddie 777
Very nice guy. Does wonderful work, he's happy to tell you all about whatever problem your car is having. Trustable and charges fairly. Priceless old school service. Thank you Walter!
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May 2023 by Emily Flaherty
I went to Walter's today during drop in hours for a check engine alert. They were incredibly helpful and transparent in fixing my issue as quickly and easily as possible. Walter is extremely kind and I can't recommend his shop enough!
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May 2023 by Lord C.
I read in the reviews on Yelp! that Walter's gives exemplary service & really cares, so I called them about a traction control issue on a Mercedes. I got a call back & they said they don't work on traction control but referred me to a shop that does! (Anything to avoid the dealership is my motto.) Many thanks to Walter's! You earned a faithful customer today.In my book, the best sign of good character is helping others (or customers) when there's no money in it for you--it's just who you are!
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March 2023 by Lindsay L.
I've been taking my car to Walter's Auto for almost 10 years now. It's the best shop and my favorite mechanic. They do incredible, honest work. You have to call weeks ahead to schedule because it's a one-car garage but for regular maintenance it's worth it.
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February 2023 by Md Saiful Islam
I had an issue with the hood latch of my car. The hood latch was faulty and the hood popped up automatically once in a while. When I called and described the issue, they told me to bring the car, although they were fully booked. Tim was very sincere about hearing the issue and he immediately took care of it.I really liked their staffs and service. Very thankful to Tim for the help!
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January 2023 by Chandani sharma
Really great place to take your car and they give you a good price. They’re also really great people, Tim and Faith are so kind and helpful. A bonus is that they love animals and will always have a treat for your dog
