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November 2023 by Craig Mack
Great customer service . Very knowledgeable and extremely professional ?
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April 2023 by Alexandra Stehman
This store is my go to for broken phones. I will describe my latest interaction which is different than my previous two and a little different take on the services that they actually did not render this timeWhen I called, whoever I talked to quoted a price that was $30 lower than when I actually went in. While some people might consider this a negative, and in one respect it is, because they lured me into driving to the store, only to not get the services done; however, instead of taking my money, the lady at the store strongly advised against purchasing their services in this instance, that I could probably just replace my sons phone For a lot less than the cost to replace the glass because it was a much older version iPhone.I have used this vendor twice in the past to replace broken glass on two of my own personal iPhones. I have always been very pleased with the time it takes them to turn around, and also very pleased with the friendliness and courtesy of the staff.
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January 2023 by T J
Well, I didn't get very far with this place. I scheduled online as instructed to do. I received a call from a store employee the next day, 2 hours before my scheduled appointment to cancel because he didn't have enough employees working today to complete a phone repair. The company did offer to fix it any other day next week but unfortunately my schedule didnt afford me that ability. I called another local place and was told they will quickly repair and snatch the money right out of Battery Plus/We fix it phone company's pocket!
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December 2022 by Tami Lee
Well, I didn't get very far with this place. I scheduled online as instructed to do. I received a call from a store employee the next day, 2 hours before my scheduled appointment to cancel because he didn't have enough employees working today to complete a phone repair. The company did offer to fix it any other day next week but unfortunately my schedule didnt afford me that ability. I called another local place and was told they will quickly repair and snatch the money right out of Battery Plus/We fix it phone company's pocket!
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April 2022 by Helene Colaizzi
Anthony, Sean and Mason were super helpful and kind !!! They fixed my daughter’s phone in a jiffy !! Will definitely go back !!
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March 2022 by Josh russell
These gentlemen at McKnight road store are awesome. Perfect service, offered a chair while i waited. Took less time than they said. 1,000% enjoyed my experience with these guys and will recommend them in the future
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March 2022 by Gracie G
Anthony was extremely helpful. Knew exactly what I needed and had great customer service.
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January 2022 by Carol Beck
I want to thank these two gentlemen for their help in helping a lady in distress. My battery died in my car and I arrived when they were ready to close. That didn’t matter. They took all the time to get my new battery installed - and in the freezing cold !!! They went 1000% above and beyond. I would highly recommend this store. You will not be disappointed. It’s nice to know that there are still people who will go out of their way to help. I so appreciated them.
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January 2022 by Tiffany Ponticel
Guy was very kind and cheerful was extremely helpful. Though this conversation was not with me the way he handled the shortage was great giving the customer in front of us a few options and was kind even when the customer was getting a little upset would recommend !!!
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January 2022 by Kevin Lloyd
The sales clerk was exceptionally knowledgeable and couldn’t possibly have been of more help.
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September 2020 by Donna Sadusky
I made an appointment a couple of weeks ago because it was the first available and they wanted to be sure to have the battery for my phone. I was told to drop off at 10 a.m. I showed up on the designated date and time and they did not have a battery available. Had they called and told me this it would have saved me a trip. The suggestion was that I drive to a store 15 miles away or wait another week for the battery to arrive at their store. I wouldn't have minded waiting if at least they had been more professional about the notification in the first place. There are no assurance that this wouldn't happen again next week.
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July 2020 by Ethan Steele
My phone wouldn't charge and after hours of trying to fix it by myself I decided it was time to take it somewhere. Anthony helped me out right away and got it within minutes. I was charged nothing and treated great. Overall a great experience.
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November 2019 by Kim S
They were efficient and on time! No better price and professionalism! Thanks y’all!
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September 2019 by Güney Ekiz
Great costumer service and quick and cheap repairs.
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July 2019 by Thomas Rasmussen
Took my fiances phone there to get fixed. Fixed the front screen and back glass. Gave me a discount on the back glass for getting the screen done too plus got $10 off for scheduling it online. Super nice guys and got it done as quick as they said they would. Very good experience.
