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March 2024 by Kim C.
I ordered a very expensive slipcovered sectional from Weisshouse. Upon washing, the slipcover shrunk and it is was nearly impossible (I spend about 45 minutes) to get back on. I thought it was my fault and that the slipcover wasn't washable so I didn't contact the company at that time. About 2 years later, I was looking for a chair to go in the room, and I showed the designer a picture of my room. She immediately commented that the slipcover looked too tight. I told her at that time that the slipcover shrunk after washing. After sending out people to look at the sectional, it was decided that they would split the cost of a new slipcover with me. However, the owner, Stacy, and the manufacturer would admit to no wrongdoing and would only say that the "new one shouldn't shrink." After spending over $25000 at their store, I wasn't prepared to pay any additional money to maybe rectify the situation. The most troubling aspect is that I filed a complaint with the Better Business Bureau and they didn't even have the decency or courtesy of responding or trying to work with me to resolve this problem. The designers and support staff are very helpful and supportive (with a great eye) which is the only reason that I gave the store 2 stars. Unfortunately, they and their customers are not supported by the owner. I have included pictures of the sectional with the tears that have occurred from trying to get the slipcover back on the sectional.
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September 2023 by Courtney Golembiewski
We had a specific vision for our runner carpet and struck out at many other flooring companies in the area. Weisshouse had by far the best selection and range of styles, and we found exactly what we were looking for. Alison was extremely knowledgeable and helpful. The process was seamless from material selection, to measurements, to install. Mike and his helper were very professional and did an excellent job! That level of service is hard to find. HIGHLY recommend!
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August 2023 by Diana Harbison
I bought a dining room table, chairs and a sideboard. When I went to the showroom the help and guidance was great and Betsy clearly got a sense of what I wanted and then showed me pieces I might like so the process was not cumbersome. I have loved the furniture and it has gotten rave reviews from friends. I’m very pleased with my entire experience.
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May 2023 by David Schwing
I ordered a custom rug from Weisshouse's beautiful selection of stock roll goods and had it bound to create an area rug for my living room. The Weisshouse crew did a superb job of binding it with a quick turnaround time. The final product is a high quality, pure wool loop that feels amazing under foot. It replaces a similar custom charcoal berber wool rug I ordered from Weiss over 30 years ago!
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April 2023 by Darla J Griffin
I had been shopping for a new sofa for a few months. While visiting the Pittsburgh area, I remember that I had received a recommendation to check out the furniture at Weisshouse. It's a wonderful place to shop for furniture. I received assistance right away and found a sofa that I love. The salesperson was so helpful in helping me select the custom fabric that is working so well. Delivery to NM went very well. I highly recommend you check out Weisshouse!
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March 2023 by Abe Regier
Weisshouse has such an eclectic selection of new and vintage furniture and rugs, and the selection is always changing. We have gotten many things for our home from there over the years. Highly recommend this place if you are looking for cool home furnishings!
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March 2023 by Shawn Coumbe
I had a great experience with Weisshouse. Betsy, my sales agent was incredibly helpful. She worked with me to find pieces that fit my aesthetic, space, and lifestyle. The product quality at Weisshouse is exceptional and one of the only places in Pittsburgh for high quality, top end products.
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March 2023 by Katie Clark
My experience with Weisshouse was great! Stan was super accommodating when I changed my mind on the rug that I bought and facilitated an easy pivot to another rug. Once that was in, I was called to set up the delivery which was smooth and easy. Very efficient delivery.
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March 2023 by Thomas Taber
I've had nothing but good experiences with Weisshouse. I haven't felt pressured with any purchase and feel that the helpfulness of the staff have been top notch! I've really enjoyed working with Betsy on ordering a couch.
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March 2023 by Deborah Bradley
Weisshouse was extremely helpful in selecting carpet and the installation process was neat, quick and very efficient. We will be using Weisshouse again.
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February 2023 by Steven Wolfe
From the start I had excellent service. Ron Reinheimer has been my go-to carpet/runner/rug vision, in addition to furniture choices, in my home for decades. He always pushes me to see the greatest potential for a space and way to tie in rooms with artwork, furniture, paint, etc. His jovial personality make the experience all the better, and I always leave smiling!The delivery men were careful to be clean, friendly, respectful and efficient. I would never go anywhere else to make my home complete! Bravo Weisshouse!
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February 2023 by Chloe Shearer
Betsy totally gets us and our sense of style. It is a luxury furniture store without any pretentiousness or snobbery. She embraces our eclectic style of IKEA, family heirlooms, and handmade pieces. We never felt pressured to get all of our furniture from there. I love the quality of the furniture we bought.
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February 2023 by Elysa Roberts
Ron and Steve Weisshouse were amazing to work with. In finalizing a new construction home with my clients, they both helped in sourcing carpet samples, answering questions, and scheduling installation. Super easy and wonderful to work with! I will definitely be a repeat customer and will refer future clients.
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September 2022 by Mark Nesselson
I had the pleasure of coming to know Weisshouse when my daughter attended college at Carnegie Mellon. When I purchased a country home last year, I immediately perused the exquisite and unique vintage offerings at Weisshouse. I am wowed by their distinctive eye, the extraordinary quality of every piece, the refreshing candor of Cyd, who was so patient with me through my process of rumination, and the expeditious and reasonably priced shipping experience. I love my mid-century Belgian worktable, vintage industrial bins, and Chinese chest. I’m almost ready for another round at Weisshouse. Very excited to count on them for unique, quality discoveries. So truly appreciative.
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September 2022 by Megan Crowell
Weisshouse has a wonderful selection of new and antique pieces. Awesome selection of rugs too! I love going in to see what's new in the store. Alison was very helpful and quick in helping us find a few rugs and chairs.