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July 2023 by Mitridat
Stopped by today to deposit the cashier's check and got treated like garbage, unprofessional, lazy, and rude. End up in the Centre Ave location and they were actually helpful and finished everything in 4 minutes.
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April 2023 by Roy Godine
Every time I go in this bank there is someone at one of the windows. There are 6 spots for tellers. But never more the 1 or 2 working!And for some reason it takes 20 minutes per customer so if all you need is a few dollars and change you might as well be prepared to wait a very long time! Either hire more people or teach the ones you had to move a little bit faster!
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February 2022 by LiH1
I applied for a conventional mortgage through Matthew Ficorilli. During the initial closing disclosures, I discovered we (my co borrower and I) were being charge dover $660 for discount points. After explaining to the lender that neither one of us asked to purchase these mortgage points, nor was it explained to us prior to moving forward with the loan product. Because as investors, we planned to buy the property, repair, rent and repeat. So, buying points on this deal would actually make us lose money on the investment after refinancing in about 4-5 years. The lender insisted that there was nothing he could do to remove the points because my $29k investment loan was too risky. At the time of application, I had a 750 credit score, put down 25% of the loan, had the same employer for over 2 years and I even brought a co signer to the loan who had a 650 credit score and consistent employment for more than 3 years.The lender has since quit responding to my questions about the points, so I submitted a complaint through the CFPB and will update this review after their response.Be aware of these predatory lenders and read the disclosures with a fine tooth comb!
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June 2021 by Romeo Kihumbu
My favorite branch in Pittsburgh! They all know me by name at this point. They have gone above and beyond! Thank you for being such class act!
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December 2018 by Mohammed Hassan
Love my bank
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March 2018 by Virginia Landis
Awesome bank awesome people! Matt and the gang are so helpful and fun to talk with each and every time I am there as well as LisaðŸ‘ðŸ»ðŸ˜
