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November 2023 by Bryce Essel
***this review was written for Wolberts and this location has since changed into a different owner and staff***Generally a little bit more expensive but it's 200% worth the extra cost to make sure your vehicle is maintained and or repaired by people who generally love vehicles. Top quality work.
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July 2023 by Patsy M.
Have been a long time customer of Wolbert's and I'm happy to say that they still deliver the same great quality service that I have come to expect. Excellent workmanship and great communication from the staff. While I hope to not need their services again soon, it's great to know I have a trusted business to take my car to.
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June 2023 by Clinton Miller
The staff is so friendly and helped us out so much! They do great body work as well
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February 2023 by emily rauch
I trust the employees at Gerber Collision and Glass implicitly. My family has been doing business with the employees of this company (formerly Wolbert Auto Body + Repair) for decades. Their customer service is unparalleled and there is simply no one better for body work in the Pittsburgh area. Add to that the fact that my car was as clean as the day I bought it and you’ve got one happy customer! There is no where else I would take my car for body work.Service: Body & Trim
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November 2022 by Jim S.
They did the work, but unfortunately it was terrible communication that resulted in seven weeks of frustration and major inconvenience. The sliding door was scheduled for a nine day repair. On the ninth day I called to check if my vehicle was done only to find out that no one called to say another part was needed and it would be two more weeks. Then I got text notifications, first saying the part was in, then saying work was "on track", then another saying work was "nearing completion." On the day when the work was supposed to be done, I was notified that it would be another five days. Five days later, I am told it will be another eight days. I called to ask why and was only told they are "actively working on the vehicle." I asked how is that possible if work was nearing completion was 18 days ago. Then I was informed the notifications didn't come from Crafton but a different location.When the revised completion date came, I was notified that another week would be needed. Still got the same response "actively working". Not the best way to operate a business.Services: Body & Trim
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October 2022 by Steven Thompson
I needed to get some body repairs done and the area need to be re-painted. They provided outstanding customer service from the very beginning. Once I dropped my truck off, they provided daily updates on the progress and was done ahead of schedule. The truck was returned cleaned and looked amazing. I will gladly use them again and recommend them to anyone moving forward.Services: Body & Trim
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September 2022 by Nicole Daley
Jessica Bittner in the Crafton office was defense and raised her voice when we questioned why the part was still showed damaged and made no attempted to look into the matter. She was extremly rude and dismissive. Shouting at me and my child to get out of the shop instead of even looking at the part since we had already paid for the repairs. Zero customer service. Now we are left with a damaged part that was supposed to be replaced.Jessica Bittner's insolent and aggressive behavior is an embarrassment and Boyd inc should be appalled at her lack of professional conduct and inability to effectively manage her defensive behavior when dealing with customer needs. Gerber alleges a lifetime guarentee against any defects in workmanship. Jessica Bittner does not follow the company policy on this by allowing customers to raise concerns.0/5 starsEdit based on "owner" response below. No one has reached out to resolve this. I will take a formal apology in the form of paying the cost of the patched tire that was passed off as a new one. I had to immediately take our vehicle to a trusted mechanic to replace the tire that hade been patched on the side wall as we feared for the lives and safety of our 4 children. Also a written apology from Jessica Bittner to my daughter who was in direct line of her vulgar screaming.Services: Tires
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September 2022 by Sue Mckinnon
Thanks guys my truck looks brand new again and thanks for cleaning the inside windows and interior nice job all the way around❤??
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August 2022 by Matthew Sartore
I was hit and the individual’s insurance provider set my up with Gerber. The repairs to me car were great, and they cleaned and detailed my whole car inside and out. Was very pleased with their service.Services: Body & Trim
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June 2022 by Andy Wolfinger
Excellent service, the car looks new. I hope to never have to see them again but if you need your auto repaired use them. The only good part of having a damaged car.
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June 2022 by Eugene David
The place is clean and they get you in and out and it looks like they do really good work
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January 2022 by Sarah Doyle
Did great with our car, which was unfortunately totaled. They walked us through what is happening and what is about to happen. This never happened to us before, and they were very knowledgeable and educational about the situation
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January 2022 by Gold 47
Recommend this company to resolve any damage to your vehicle! Great Service and Professionalism!
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December 2021 by Leisa Eberhardt
Excellent service.. from beginning to end!!!
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September 2021 by Samuel Deffenbaugh
Excellent service. I got the front bumper replaced on my truck. I got quotes from 2 other places, but Gerber had the lowest estimate. Got me in quickly, ordered the parts ahead of time. They gave me a time frame of 2 days and it was done in a little over 24 hours, and I paid LESS than the estimate. I will definitely be back, and I'm happy that Wolberts was taken over by a quality group.Service: Body & Trim
