Yankee Candle offers a delightful shopping experience centered around fragrance and home décor. Customers can explore a wide selection of candles, featuring both new fragrances and beloved classics. The store emphasizes the importance of in-person shopping, allowing visitors to smell and hold the candles before making a purchase, which enhances the overall experience. The staff is knowledgeable and welcoming, always ready to assist customers in finding the perfect gift or scent. Many reviews highlight the attentive and professional nature of the employees, with specific mentions of exceptional service from individuals like Melissa and Kayleigh. Shoppers appreciate the competitive prices and frequent promotions, including discounts on seasonal items. Overall, Yankee Candle creates a warm and inviting atmosphere where customers feel like family, making it a top choice for quality and long-lasting candles.
Passed by and the candles looked different? Stopped in and was greeted and assisted by two lovely ladies whose names I just cannot remember. I’ve always loved yankee candles, and this location seems to be no exception! Really nice deal and they gave me a coupon in my bag for something in a couple weeks!
December 2024
Giving a shout out to Melissa at the Ross Park, Pittsburgh store. Her customer service was stellar! She was an expert when it came to recommendations and she was very patient with me. You’re a gem Melissa! #TooLegit2quit
(Management: please relay this message to her). Thanks!
December 2024
I recommend shopping the store by far better than shopping online. You have the power to smell the candles and know exactly what you're buying beforehand. Now, if you know what you already want online, then yeah, that's great, but instore is so much better. Highly recommend the in-store if you can.
