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March 2024 by Dino Pandolfo
Marty is so kind and amazing. He spent time educating us about the diamond and explaining its beauty.
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March 2024 by Hannah McKay
They were very helpful on finding our warranty information we had misplaced!! Christine was very nice and helpful! Glad we got our jewelry from there!!
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March 2024 by Alisha Nola
Great selection of jewelry at this location - Christina was a wonderful help with suggesting items for what I was looking for, and her product knowledge was invaluable.
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February 2024 by Capo Thedon
My fiance and I stopped in on 2/17/24 to purchase wedding bands. We had a wonderful experience with Christina. She was kind, patient, knowledgeable and not pushy at all. Rings are beautiful at a really good price.Josh Goehring
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February 2024 by Amy Langelli
Unfortunately we have given Zales a lot of business over 20 years. We were told we could have things covered under a warranty only to find out that was not true, and one employee was very abrupt and rude. We had such a a good working relationship with this company for many many years, and it's actually hard to post this. It was a very unfortunate series of events that I will not put in detail. Please save you money, time, and frustration and shop locally. So very disappointed.
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February 2024 by Shawn Parson
Store manager Roslyn was awesome took really good care of us
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February 2024 by Hyouryu
Super friendly staff! We arrived a few minutes after they closed and they not only let us browse but were offering suggestions and help!
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February 2024 by Warren Adams
Every nice people and help me Pick the best selection for me and she loves it thanks yall every much
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December 2023 by Kristin Lucarini
Worst experience ever. I regret my purchase for my wedding band and engagement ring every time I have to go in.Terrible customer service. They never answer the phone. They are rude when you talk to them in person. Unless of course it’s your first visit to the store and they are sucking up to you so you’ll make a purchase.Please don’t bother with this place, save yourself the regret and shop elsewhere.
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December 2023 by Amanda Huffman
"Absolutely thrilled with my experience at Zales in The Mall at Robinson, thanks to Nour! Nour provided fast, friendly, and efficient service when cleaning my ring. It looks stunning, and I couldn't be happier. Highly recommend Nour for your jewelry needs!"
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December 2023 by Brynne Simmons
My experience at this zales was absolutely horrible. I came to pick up an order that was shipped from another zales. When I walked into.the store, the lady who was closest to me ignored me. A man from the back came to address me. He then took forever to get my order, this isn't even the problem. I walked around the store as he was "getting my order ready". When he gave it to me (multiple rings) he gave it to me in plastic bags. I had to ask for a box, he then only brings 1 box. I had to ask for more boxes and he gives me boxes for bracelets. He then addresses someone behind me and asks how he could help them , without asking me if there was anything else I needed (I was actually interested in purchasing some of the jewelry I saw). And as for the lady who ignored me when I came in, she was helping someone by the time the man finished getting my purchase. I will NEVER shop at this zales!
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October 2023 by Joshua Messado
Domonik was amazing! He went above and beyond! I will definitely recommend my friends and family to come!
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October 2023 by Christine Jones
Domonik and the team are outstanding and they were supportive when helping me. Their customer service was absolutely amazing and Domonik deserves a raise!
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October 2023 by Tiffany Adams
Bobbie at the Robinson store was an absolute gem. I came in to browse and size. Looking around with a rose gold ring in mind however with bobbies fabulous eye found me a yellow gold master piece and I couldn’t been happier I cried yes true tears my friend thank you so much Bobbie ❤️❤️❤️
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August 2023 by Crystal Soisson
Awesome staff! Went in to get my old wedding set up to date but ended up upgrading to new! My new set came in super quick also! Roslin was awesome and very patient in helping me!