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November 2023 by Noah !
Lokuta's has gotten me out of not one but TWO tight spots and I couldn't be happier with them. The second time, the owner lent me a car for no charge. Great folks, here.
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October 2023 by Ashley Panek
I have to say I'm pretty disappointed, I called to gave my car looked at for burning oil. Not leaking, burning. They got me in next day, which was great. They called end of business day to tell Me it was internal and pretty much ot was to much work and didn't want to fix it. I feel pretty confident that a mechanic knows when it's burning oil that is internal yet They still charged me 105$ to tell me what I already knew and brought it there for. Then I picked it up after hours with only a receipt in the visor not a salesreceipt, but a generic credit card receipt. If you don't do engine work, don't accept engine problems it's incredible and greedy.
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October 2023 by Milord Vladimir
Great people, nice staff? the owner is a nice person, friendly and they work very fast? definitely recommend.Service: General repairs
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September 2023 by Joe Prula
Top notch, answers the phone and NOT afraid to work. Seems no one wants to tow after 5pm! Definitely recommend!!!Service: Car towing
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August 2023 by Frank Lora
I called them a a girl answered I told her that my tire had a nail on and she hung up on me I called them multiple times and they didn’t answer….
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August 2023 by Helen Garcia
Highly recommend!! Lindsay was very pleasant and Jay was super professional and very helpful. I didn’t feel rushed and he took his time and wanted to make sure he covered everything. Thank you Jay & Lindsay!!!!
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August 2023 by Vitali Melnichuk
Excellent service excellent timing very reasonable and Driver was very professional and very easy going and easy to get along with. I appreciate you and all the help during the time when my vehicle was out of service.
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July 2023 by Metinkorea
I am thankful we broke down in Pittston on long road trip. It was a Sunday and the moment they answered the phone I knew we were in good hands. The service was professional and the employees were knowledgeable and kind. When the mechanic was able to look at our truck on Monday, they discovered it was an easy fix that didn't require any special parts and were able to get it back that day. I appreciated the honesty for what I expect was a catastrophic repair. The total cost was reasonable, especially having been towed on the weekend. We had an outstanding experience and appreciated it.Services: Special vehicle towing
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July 2023 by Cuyle Rockwell
On a Thursday, our daughter's Ford Explorer began acting up on Rt. 81 during her trip from NC to Central NY. She stopped at a garage along the way where the mechanic noticed she had no air filter. Prior to the trip, her local garage had apparently removed, but failed to replace, the filter. With 3 small children, the family dog, and her younger sister in the vehicle, she continued north until the vehicle lost power and she creeped to a wide shoulder. In the middle of a torrential downpour, she called several garages before she found Lokuta's who had a tow truck large enough to handle them all. Lokuta's loaded the car and family into the flatbed, then took them to Enterprise where they could rent a car for the weekend. The vehicle's codes pointed to a catalytic converter ($$$). The owner was convinced it was something else. He ultimately found the problem - a maple helicopter (seed) wedge in the intake. He could have been dishonest and pushed for the expensive repair, but did not. Honesty and great highway service earn 5 stars.
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July 2023 by Rebecca Rabczak
Y'all, we had a saga trying to drive from NC to the Upstate NY. Lokuta's was the 6th tow truck I called on Friday just before 5 pm. Nobody could pick up 3 kids, a dog, my sister, and myself. In the pouring rain with cars whipping past on I-81, Jay came out and rescued us. He drove us to get a car rental, then he took our SUV to his garage. It took Jay and his guys multiple days to figure out what was wrong, but miraculously, he did. An error by the mechanic that serviced our SUV before our trip allowed a maple helicopter to enter the mass air system. If he hadn't seen a tiny piece that looked like a tab sticking out, we might have had a very pricey repair. We are so grateful for his perseverance, attention to detail, and honesty!
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May 2023 by Thomas Ellis
Bought a Great Geo Metro from Lakuta's last week. Found Crystal an Lindsey, Great Customer service techs. Jay sent me a video of it, (Thank You).I was 1200 miles away. They do good work there too. Thomas M. Ellis, Venice, Fla.
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April 2023 by Linda McAdarra
How can I ever ty both, Jay and Linsey. Ur kindness will not be forgotten. Fantastic Business Jay and Linsey, the gentleman that serviced my car, couldn’t get any better! I recommend this garage highly, Husband Wife Team are very professional and reliable. May God’s blessings peace and love cover your family along with your business family and their families. Sincerely with love and prayers, Linda Mac.
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April 2023 by Patty H.
This establishment is run by thieves and liars. Lied and mislead about engine sale. They told Danny Pfister he was purchasing a 2014 engine and gave him a 2005 engine. The owner was rude and threatening towards him and is refusing to take responsibility. Danny has receipts and proof showing what he paid for and it is not what he received. Poor business practice and terrible people for lying and trying to steal from people. Mind you, this is the 2nd time they messed up what he ordered.
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April 2023 by Danny P.
Lokutas garage/towing in pittston are thieves. I recently tried to purchase an engine for my 2010 jeep liberty. I specifically told them I needed a 2008 or newer engine and was told they had one for me. I went in and purchased one and it wasn't until after I left I was told it was from a 2003 when I asked for 08 or newer. They allowed me to bring the engine back and upcharged me additional to purchase a 3.7 engine out of a 2014 jeep liberty. That is what I paid for and found out AGAIN after purchasing I did not get what I purchased. I found out when looking for parts- a 2014 jeep liberty does NOT EXIST as they were never made... they now refuse to take their engine back that won't work or refund me and I am taking them to court for my money back and to charge them for theft by deception criminally. I have attached my receipts and screenshots of conversation as proof. I will be posting this everywhere I can and updating as court proceedings occur. Please share and don't let these thieves get away with this. On the phone, the owner cussed at me and told me they would not take the engine back and said that the engine they gave me was really a 2005 and should work even though I was charged for something else. I attempted to return the wrong engine again for just my refund of what I paid and was refused and have filed a police report as well.
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March 2023 by Mathew Wong
I hardly write reviews, I think this is my longest Google review, but I felt compelled to write one for Lokuta's Garage because they were such a lifesaver yesterday! Given my own personal experience with Lokuta's I don't understand how others are leaving 1-star reviews so I felt that people should know that I had a really positive 5-star experience with them.I was on a last-minute ski trip 2.5 hours away from home and about to take my kids up to the slopes when the rental car wouldn't start. It's Sunday morning so most places were closed or unavailable. Lokuta's was the 7th phone number that I called because they were ranked 7th in my Google results. I spoke to Lindsay who was super nice, helpful, and straight to the point. I explained to her the problem and she said that Jay would arrive in about 40 minutes. Jay arrived on-time, to the minute, and went right to work on my car. He quickly diagnosed and fixed the problem and my car was ready to drive again. Both Lindsay and Jay were super nice and helpful, and I wished that they were the FIRST number that I called as I wasted so much time calling and speaking to the other 6 places that were higher ranked in Google results. It took Lokuta's less than an hour to get me back on the road again so from my experience, Jay & Lindsay from Lokuta's should be your FIRST call. Thank you both!
