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October 2023 by Mary Jarski
Raymond was very personable and helpful
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October 2023 by Ms. Ray Lee Tellefsen
Lack of In Store Stock is extremely disappointing .... having to Wait for mail delivery 3 to FIVE Business days Makes it Worse! Just sayin. On person customer service was ok.
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October 2023 by Nicole Smith
Chris gets and A+++. He helped me with an issue that was driving me nuts. Went to the WB location twice no help. Chris got my issue fixed with no hesitation. Thanks again Chris!
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July 2023 by Kevin Ojeda
Very good professional and caring workers who understand the importance and needs of a phone
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September 2022 by Robert
Fast service. Got the job done.
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August 2022 by Darko Starcevic
Shop where can’t buy sim card LOLCross the road is at&t (just info)
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December 2021 by Roseanne Pace
Very good staff. They were friendly, answered all my many questions with great patience. An overall good experience. Shout out to Rob.
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August 2021 by Kim Reynolds
The pttston location is always the best. Great customer service always!
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June 2021 by Joe Burgio
Having issues , young man fixed my issues in seconds , great job
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October 2020 by joel oquendo
Staff is professional and helpful with knowledge
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April 2020 by Sara H.
This location is full of the best staff ... Yesterday we went to the Dickson City location and they were the rudest staff I have ever met !!!! They did not care at all to take care of us and dismissed us immediately ! So went to this location and as soon as we walked in they were more then helpful .. They helped us with the phone process ( which ones are good and are best fit for our needs) .... The one member Felicia was very helpful as well as her co-worker ( cant remember his name ugh) ... We walked out of there very happy and will only go there..... We have been with T_mobile for years and this location has been the most useful.. Please only go here if you want good customer service .....
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January 2020 by Taalibah Walker
I came to this store to get new service the staff her needs to be retrained on how to greet customers when I walked into the store the reps looked at me and didn't say hi I'll be right with u nothing I was in the store for 10 minutes at least Acknowledge me when I walk in so they lost a sale yesterday
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January 2020 by Jo-Ann Fimowicz
The customer service at T-Mobile in Pittston was top notch. I had an issue and it was resolved quickly thanks to Tom, Andy, and Felicia in the store and Jeff and Melvin through the customer service line! It was refreshing to actually have people being nice and trying to help.....Well done T-Mobile! Well done!!!
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December 2019 by Mohamed Diallo
Rude and lack of customer service skills, i will fire him if i was the owner of this store.
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September 2019 by Alexa Takacs
The girls were a big help, we ended up saving money when we got new phones.