Wells Fargo Bank is a financial institution that generally receives positive reviews from its customers. Many customers find the staff to be nice and always helpful, though some have expressed concerns about the number of fees charged. At one specific branch, a customer felt that the staff assumed her husband was the main account holder, even though she had held the account since 1975 and had added him to it. During the pandemic, the customer also noted that the drive-through staff would always ask for her ID when she made a deposit, but not when her husband made a deposit, which she found frustrating. The customer felt that the staff at this branch were "very misogynistic." However, a non-account holder who used the bank's notary services had a positive experience, praising the staff member Mike for his efficient and knowledgeable service. Overall, the reviews suggest that Wells Fargo Bank provides good customer service, but some customers have encountered issues with fees and perceived gender bias at certain branches.
I had the best time starting new checking account at this Wells Fargo location. Huge shoutout to Kim, Bianca and Diane for their exceptional customer service and experience. You would be crazy not to start a new checking account here!!! Do it now!!!
March 2026
Their online customer service is useless. And some of them can get nasty.
March 2026
Very helpful, very friendly staff and a very interesting old vault.