Xfinity Store by Comcast Branded Partner

Internet Service Providers
Hours: The Xfinity Store by Comcast Branded Partner receives mixed reviews regarding the customer experience. Many customers report a great experience, noting that the people in the store are really helpful, professional, knowledgeable, and patient. Several reviews highlight that representatives went the extra mile, provided great customer service, and took time to explain options, which made the process smooth and stress-free. This helpful service resolved issues and made customers confident in the services offered. However, other customers were dissatisfied. A common complaint was having to wait a long time to be seen, with long lines. Dissatisfied customers also found the pricing very high and the package options frustrating, feeling they had to settle for unwanted channels at a higher cost. This led to surprise and dissatisfaction, with a sentiment that the pricing structure was not straightforward. The overall experience varies significantly between very positive service interactions and negative experiences with wait times and pricing.

• 1.56 miles

  

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1. Wilkes-Barre, Pennsylvania