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January 2024 by Marcia Moore
I purchased my Subaru here a year ago and had a great experience. Even though it's a bit of a drive, I get my service done here because they have a nice comfortable waiting area, and are pretty quick.
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January 2024 by Mary Kiger
I had great service, nice employees, and a wonderful 4 wheel alignments. Driving plumb down the highway now. Thanks.
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November 2023 by Dawn Ulm
Recently received a 1 year anniversary email & phone call from my salesman Austin asking how my vehicle was. (Loving it by the way ?) At which time I was able to set up an appointment for my inspection. Thank you for following up & reminding me. Great service all around with sales & service department! Will continue to purchase from you guys!
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November 2023 by John Smith
I visited for makings final deal for preowned car and bowser salesman enforced dealer add-ons packages 1) resistAll costing around $1180 2) Anti-theft $299 as it cannot be excluded apart from car cost, taxes, reg fee, dealer doc fees on deal. I was disappointed such a reputed dealer as bowser, PA are enforcing these add-ons packages just before finalizing deal. It should be customer’s choice to have these add-ons packages or not.
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October 2023 by Jennifer Jakub
My husband just purchased a 2020 Nissan Altima. Jeff Empey was extremely helpful with finding us something reasonable for our lifestyle! I would recommend seeing him if you're in need.
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October 2023 by jon b
Always love coming here. In and out quick for basic service and no appointment required for oil change , etc. Always nice and good waiting room
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September 2023 by Jonathan Wohlfeil
Excellent sales representative Walt. Helped my wife get exactly what she wanted and was very knowledgeable and down to earth.
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September 2023 by Kevin Shanaberger
Place is absolutely useless. They pretend they are doing you favors to hide their incompetence. Save yourself the time and aggravation of having to come back 2-3 times for every issue you have on these garbage GMC vehicles and even worse Bowser Service Dept.
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August 2023 by robb robson
Betty Kovach is the business manager for Bowser Automotive, and she finished the paperwork on the car I purchased from Bowser, and she is amazing. Very knowledgeable and professional at what she does. Also people like her make you want to buy from Bowser. I can't say enough about Betty Kovach and how she does business. Thank you so much for all you do, if you are looking for a vehicle this is the most honest straight up place I've ever delt with. I'm very happy, thank you Betty. Also Scott McCormick was my salesman and he was knowledgeable and fun to buy a car from, he went above and beyond to help me get the deal I could afford thanks to Scott McCormick.
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August 2023 by Katie K
This is not about car buying experience, I used them twice and will use them again for their inventory, and sales department was great. HOWEVER. EVERYONE WHO SHOPS THERE PLEASE READ. They push Ally Finance as their preferred financing company. Not only you get the highest possible rate with Ally even if you are Tier A borrower (meaning you have credit score above 800), ALLY IS A RIP OFF. I am left to deal with them right now. Ally does not let their borrowers go. I tried to refinance, as soon as banks heard that I am with Ally, they refused working with me, citing Ally is impossible to work with. This especially applies to lease buy out. I am not kidding - my bank advisor told me this. They do not allow third party payments (like from bank or insurance company). Also, they do not allow principal payment only. Even if you make a payment in addition to your monthly, and state - "apply to amount financed", it goes towards the interest first. Talking with reps will not help: they just say it is Ally policy. And yes, customer service is absolute horrible, outsourced from third world countries that can barely speak English. DO NOT agree to Ally Finance for your car. Either bring your own loan, or walk away from the deal. JUST TRUST ME. I regretted one thousand times for closing with Ally. For the next time I will know better. Usually people start researching companies after deal is done and they start having issues (hello, me!). But if this post will save at least one person from falling into Ally trap, I will be grateful. ADVISE TO POWER OF BOWSER: if you care about your own reputation, please stop pushing Ally as your preferred lender. People are not stupid: being told one thing in finance office, and in reality - absolutely opposite. As for my situation - the only option is to get higher interest personal loan, and pay off Ally car loan. If they will let it. I will find out shortly.Again, 3 star rating is not for Bowser themselves, but 5 star for car finding and buying experience, one star-for the fact they partner with Ally. So 3 star is kind of in the middle and hope it will get their attention and may be their upper management will take some time to rethink with who they partner.
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July 2023 by Garret Nikolich
I delt with these guys, Mike and Ian at Subaru, let me tell you, iv never felt better taken care of or more at home. I even refer people there that don't have Subaru's because they are so good. Ya know.. and if you are into wrx and sti stuff no one knows more that Ian. I mean this place might as well be a top secret speed shop. Brings a new meaning to the power of bowser.
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July 2023 by Google user
I delt with these guys, Mike and Ian at Subaru, let me tell you, iv never felt better taken care of or more at home. I even refer people there that don't have Subaru's because they are so good. Ya know.. and if you are into wrx and sti stuff no one knows more that Ian. I mean this place might as well be a top secret speed shop. Brings a new meaning to the power of bowser.
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June 2023 by Cathy Stewart
Every time I have come here, the parts person is never available, and waited almost a half hour for him to come to the desk so I could pick up a lug bolt and nut and oem oil filter.I'm a Subaru Ambassador, and was disappointed that even after putting word into corporate on past visits, that things haven't changed at this dealership. Even the service department folks were miffed the parts guy was awol.
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June 2023 by Daryl Potts
I have purchased my last 4 vehicles here and feel that ai have been treated excellent everytime I have been here for either a purchase or service!
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June 2023 by Cole B.
Guaranteed to take at least 1 1/2 hours for a simple oil change. Hard to get ahold of and schedule appointments. Totally taking advantage of the warranty system.
