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April 2024 by Alexandra Simcho
Shannon was amazing! She took great care of myself and my 4 year old son. She was thorough and efficient about medication and our treatment plan and we loved her.
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March 2024 by Kamulia James
I understand the other reviews who had concerns about how dirty the exam rooms are for a doctors office. I also didn’t like that i had an appointment & still had to sit in the waiting room for hour & 15 minutes after my appointment time. with that being said- the entire staff was extremely friendly & kind. the doctor was great & walked me through everything.
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March 2024 by Martin Kapalo
I had a head injury and I was taken care of promptly. Harry Myers was my Doctor. He was very caring and understanding about my injury. I'm back to normal. Thanks Martin Kapalo.
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March 2024 by Nia Tsangaris
Urgent Care centers were initially developed to provide urgent health care with no appointment required. After going to the Med Express in Brentwood and being told they could see me as I did not have a appointment and to come to this location which I did. Well, I was told the same thing. I'm sure the appointments get top priority as they are guaranteed visits and $$$. Take your signs down that say walk inside welcome and let people know that appointments are required.
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March 2024 by Beth Valecko
Every single person I encountered there was friendly and warm. Everyone seemed to be on their "A" game, too. What a staff of people!!!
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February 2024 by ROBERT OAKES
Amazing staff, professional and fast
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February 2024 by Lenore Russo
Extremely friendly and helpful from check in to exit! Explained everything
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February 2024 by George Richardson
I have used this Med Express several times. They have treated me well each and every time.
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February 2024 by Helene Pawlikowski
Service was quick, staff is very efficient and professional. Thank you to Andrew, Amy and Ben, I am so grateful for your kindness.
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January 2024 by joshua perrone
They lady tells me at 2:05 to come back at 4:15 to be seen then! So I leave at 2:07 and had no where to go so just stayed around then walk back in at 4:15 and she tell me you still going have to wait ? Which makes no sense u just sent me home for two hours so I should be able to get right in when I get back to the med express ! Then as I sit n wait for another hour mind u none of the people in the waiting room were there when I left at 2 so that means also they skip me behind 5 other ppl ! Do your self a favor and just go to Jefferson hospital these people don’t care about your health or anything ! Only great part was Carrie she took care of me and got me in and out once I went back! To the gentleman that thought he could raise his voice with me ! Should Lear how to deal with patients and people that are ill and waiting way longer than they been told! Plus also talk to people the way he did come with bad karma no one was rude to him at all!
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January 2024 by Alan Manning
My triage nurse was great. She spent time asking questions and going over my medications. Even got me water as I was hacking up a lung from being sick. The doctor was great too. Visit was NOT rushed and I felt like it was a 5 star visit. Will definatley go back there again when I am sick. Also scheduling the appointment online was quick and easy. I was seen within 15 minutes of my arrival since I scheduled my appointment.
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January 2024 by Magicd
Had to get stitches in my finger from a cut. They did a good job staff was friendly. Went back 10 days later to get the stitches out they said I needed to make an appointment for that I was unaware that I had to. So I made an appointment for the next day arrived 15 min before my appointment time had to wait over an hour and half to get 3 stitches removed even though I had made an appointment. I thought the whole reason of making an appointment was so you didn't have to wait wait?
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December 2023 by Matthew Andrea West
They do a good job for sure, there’s a lot of patients and I feel they take enough time to throughly resolve issues. I see the doctor named Andrew often and he’s very good at resolving my symptoms.Yes you do have a long wait, yes it may be hours, there are 2 doctors on staff and a 50 people who walk through the door.Have patience and understanding.
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December 2023 by Sharon Smith
I went here to be treated for a dog bite. The person treating me said it looks like stitches would be needed since it was deep. He then mentioned they usually don't stitch animal bites due to infection but proceeded to give me 2 stitches after cleaning it anyways. Well it definitely became infected and when I went for the second time for the infectionto be looked at, a new doctor saw me and was confused as to why he gave me stitches in the first place and told me to go to the ER. So I did. There they simply took out the stitches and asked why she didn't do it at Medexpress and gave me new antibiotics. This all could have been avoided if he didn't stitch it and just gave me the antibiotics. So now I am out $100 for both Medexpress visits and $500 for the ER copay. All of which could have only cost me $50 if he took his own warning and not give me stitches. While I will say everyone I interacted with was nice, I do question their knowledge and I don't think I will ever return to a Medexpress.
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December 2023 by TL HopperJr
I just want everyone to know how poor the service is at this one. I came there and was told I could have an appointment in 2 hours. I waited 2 hours in my car because it’s a half hour drive home each way. I waited another 30 minutes once I got there again. They said they had no idea when I could be seen. Even though I had an appointment, I could still have to wait hours for a provider. I would not go here or take any family members here. Poor service and rude staff.
