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November 2023 by Karen H
Ben was awesome, no pressure at all! He showed me how the mattresses are made which tells you the quality vs other brands. No other mattress place does this. Great prices, great quality, great experience all around!
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November 2023 by Ruth Joyce
I would not recommend purchasing a mattress from here as you’ll be extremely disappointed and feel deceived.What you tryout in the store isn’t what you actually get. The mattress in the store was a perfect comfort level for me, however, the one I received was as hard as a rock. My body ached after sleeping on it and I felt like I was hit by a truck. How can they be so different? The good news is that they do have a 365 day comfort change policy. Here’s the bad news, it’ll cost you a lot of money. In my case, I would need to spend an additional $1,000 according to the policy to switch to the next model in this line and I don’t even like it nor do I like any of the other mattresses they have. I was assured several times that the mattress I received is EXACTLY what I layed on in the store. I can say with 100% certainty that they do not feel the same at all!As a possible solution, I suggested a complimentary piece of foam they sell in the store as a mattress topper (it’s supposed to be the same foam as inside the mattress). Today, I was told that I would only be given the foam IF I purchase their box springs! King box springs cost approximately $500. I just spent $1,500 on a King mattress and have had it for just over a week. What a great way to run a business!
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July 2023 by Cyndi Chesson
Greg was very helpful...price was unbeatable for what we purchased. Very happy with our selection...going back soon for our main bedroom mattress
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July 2023 by Joe Johnston
quality matters. good place to buy a bed
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November 2022 by Beth N.
I took my 92 year old mother to buy a twin bed for her spare room and they couldn't have been more helpful. The price and quality were fantastic. Most impressive though, my mom chose a hot pink floor model for the headboard but after a couple weeks she said she couldn't live with it. She called to ask about getting a different one and they told her to donate it anywhere, get a receipt, and they'd replace it! Service extraordinaire!!
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September 2022 by Lewis Edwards
Very helpful. We learned more about beds than anyone else taught us.
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July 2022 by Joe Bisz
Best selection of mattresses under 1 brand.
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December 2021 by Jo Ann Mack
Bill was more than helpful, answered all of our questions and we will be making our purchase within a week. Grateful for the Original Mattress Factory
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May 2021 by Ashley andrew
I've ordered a couple mattress and box spring sets from these guys this month and we are beyond satified! I highly recommend looking where when looking for bedding!!!!
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November 2020 by Michael Reyes
Quality manufacturing, good pricing, very courteous and knowledgeable staff...overall an excellent purchase! Love the matress, very comfortable!
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August 2020 by Duke Kane
Beds Ok, but never get a salesperson when we are ready to buy.
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July 2020 by Frank Kubicki
I visited the store in Pleasant Hills. The store is well organized and clean. All necessary measures are being taken to ensure social distancing, etc. The store manager is extremely professional and knowledgeable on the inventory. I highly recommend this store location.
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July 2020 by Barbara Eiben
Both of us wore masks and he was very helpful
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July 2020 by Richard Bankey Jr.
The salesman at this location is extremely knowledgeable and great at his job. Their delivery crew was also very professional and good at their jobs. I purchased one of their best new 2 sided mattresses that they sell. Unfortunately as much as I loved the mattress in the store, the one I received seems like a totally different mattress. We toss and turn all night long and after a week now we sleep on the couch.
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June 2020 by WILLIAM ROLEY
Mr trunzo was the best sales person i have ever had. it was a pleasure to shop in his store. i will recommend conrad trunzo to as many people as i can. i will send all my family members there. it was a great experience
